Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice

Farid, Tahir; Iqbal, Sadaf; Ma, Jun; Castro‐González, Sandra; Khattak, Amira; Khan, Muhammad Aslam

doi:10.3390/ijerph16101731

Cited by 128 publications

(143 citation statements)

References 78 publications

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“…According to Tziner and Sharoni [103], employees who consider their workplace fair tend to be more satisfied and committed to the organization, leading to greater engagement in OCB. In line with this finding, a recent study by Farid et al [104] demonstrates the mediating effect of distributive and procedural justice on the relationship between corporate social responsibility and OCB.…”

Section: The Mediating Role Of Psychological Empowerment In the Relatsupporting

confidence: 53%

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

2019

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The physical format of office configuration has advanced to mirror the intricacy of modern work and the transitory nature of contemporary employment. Drawing on the social exchange theory, this study examines the effect of office design and psychological empowerment on the relationship between transformational leadership and employee organizational citizenship behaviour (OCB). A total of 216 subordinates and 49 supervisors completed questionnaire items from ten organizations in Uzbekistan. The survey was conducted in two waves and designed to have multi-source respondents. Confirmatory factor analysis was run to examine the discriminant validity of our measurement model. Ordinary least square regression-based analysis was used to analyze direct and interaction effects, and then it was followed by bootstrapping tests to identify mediation effects. Results reveal that transformational leadership is significantly related to psychological empowerment, and that psychological empowerment mediates the relationship between transformational leadership and OCB. Furthermore, the relationship between psychological empowerment and OCB is stronger in an open-plan office type. This study confirms that transformational leaders are adept at bringing out the best in their followers, influencing their OCB by increasing intrinsic motivation (psychological empowerment). Office type—specifically, open-plan offices—will intensify employee willingness to engage in extra-role behaviour.

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Section: The Mediating Role Of Psychological Empowerment In the Relatsupporting

confidence: 53%

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

2019

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“…First, studies about loyalty have moved to occupy a highlighted position as a research driver in this terrain, with a high volume of scientific production [9,14,[58][59][60][61][62][63][64][65][66][67][68][69][70][71][72][73][74][75]. Together with clients, employees have been added as another relevant stakeholder, and one for whom sustainable banking also has effects [76][77][78][79]. In the line of CSR performance, which is more central in this second period, one finds a large quantity of studies that border the relationship between surrender of corporate social responsibility and financial performance [6,[80][81][82][83][84][85][86][87][88][89][90][91][92].…”

Section: Discussionmentioning

confidence: 99%

A Systematic Review of Sustainable Banking through a Co-Word Analysis

Sánchez

2019

Sustainability

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The 2008 financial crisis placed banks in the gaze of public opinion. Financial entities did not delay in reacting, intensifying their efforts in what had become known as sustainable banking, with the goal of counteracting the negative effects of their loss of reputation. Neither has the academic community delayed their reaction, with the rapid growth of scientific production around this topic. However, no review of this literature through qualitative methods or bibliometry exists. The work presented in this paper fills one of those gaps, setting up a statistical description of the principal features of sustainable banking research and carrying out an analysis about its knowledge structure via co-word analysis. The results show a rapid evolution of the topics addressed, highlighting studies about the consequences of banks’ sustainability programs on their competitiveness. Future trends point to the search for more complex models, the incorporation of new stakeholders in the analysis and the consideration of different contexts.

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“…Given these circumstances, the concept of creating social value (CSV) has attracted more attention. Recognition that CSV must become a cycle of sustainable development that promotes the mutual growth of society and companies has increased [3]. Therefore, many companies have greatly strengthened CSV activities, including win-win growth and support for socially disadvantaged individuals or groups to participate in economic activities, among others.…”

Section: Introductionmentioning

confidence: 99%

“…In other words, CSV and CSR are based on symbiotic relationships between companies and stakeholders in society. CSV and CSR concepts impose ethical, legal, economic, and discretionary responsibilities on corporate stakeholders [3].…”

Section: Introductionmentioning

confidence: 99%

How CSV and CSR Affect Organizational Performance: A Productive Behavior Perspective

Park¹

2020

IJERPH

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Background: This study aims to shed light on the mutually beneficial causal relationship between creating shared value (CSV) and corporate social responsibility (CSR) activities and how they affect productive behavior through work engagement. Many preceding studies showed that work engagement and organizational citizenship behaviors (OCB) play a major role in the relationship between CSV and CSR activities and the organization’s internal performance. This study classified product behavior into OCB, innovative behavior, and job performance, based on the literature review. Methods: The subjects of this study were companies listed in KOSPI, which is Korea’s representative securities market. The companies listed on KOSPI are Korea’s leading companies as designated by the Korean government and financial authorities based on industry representation, market representation, and liquidity. Results: This study supported many preceding studies that analyzed the causal relationship between CSV and CSR activities, as well as OCB. In addition, this study has significant implications for businesses since it presents the possibility of studying the relationships between various organizational performance factors such as innovative behavior and job performance. Conclusions: It is expected that this study will help companies find more effective ways to strengthen their competitive advantage from a theoretical and practical perspective.

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Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice

Cited by 128 publications

References 78 publications

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

Sustainable Workplace: The Moderating Role of Office Design on the Relationship between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan

A Systematic Review of Sustainable Banking through a Co-Word Analysis

How CSV and CSR Affect Organizational Performance: A Productive Behavior Perspective

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