Employee Trust in Management: Evidence from the Greek Private and Public Sectors

Abstract

In contrast to the vast literature on trust in management, the aspect of employee trust towards managers in Greece is still under researched. This paper aims to fill this gap by exploring the factors which determine employee trust towards managers in the case of the Greek dual labor market. Primary data collected through a questionnaire survey of employees are explored in a model where employee and workplace characteristics and employee’s experiences of economic depression are predictors of employee trust towards managers. The analysis of two different samples "public sector with workplace representation" and "private sector without workplace representation" allow for inferences and conclusions about the effects of the duality of the Greek labor market on employee trust towards managers. The results indicate differences in the effects of age, workplace tenure and hours worked on employee trust in management between public sector employees (trade union members) and private sector employees (not being members).

The Influence of High Performance Work Systems on Service Quality and the Mediating Role of Trust, Job Satisfaction and Affective Commitment

“…Employee trust is a form of self-confidence in an organization that encourages employees to voluntarily share knowledge with colleagues and the organization (Verianto, 2019) . Trust is an important characteristic of employee ethical behavior in institutions that plays a role in work productivity and performance results (Vlachos & Anagnostopoulos, 2023). Loor-Zambrano et al , (2022) defines work trust as a basic element that creates successful employee and company relationships that have the potential for high commitment and long-term respect.…”