Employee Satisfaction With the Physical Work Environment: The Importance of a Need Based Approach

Budie, Bart; Appel‐Meulenbroek, Rianne; Kemperman, Astrid; Weijs-Perrée, Minou

doi:10.3846/ijspm.2019.6372

Cited by 47 publications

(72 citation statements)

References 46 publications

(86 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…However, the other characteristics found in existing literature (gender, job rank, working hours and current type of workspace, see Table 3) did not significantly distinguish the different segments here. Budie, Appel-Meulenbroek, Kemperman, and Weijs-Perree (2018) already stated that there is little evidence of whether and how the current workspace might influence preferences, and the findings here show no proof of this either. But for example, Al Horr et al (2016) found that females dislike open office environments more, which could not be confirmed here.…”

Section: Discussioncontrasting

confidence: 88%

Knowledge workers’ stated preferences for important characteristics of activity-based workspaces

Berg

Appel‐Meulenbroek

Kemperman

et al. 2020

Building Research & Information

Self Cite

View full text Add to dashboard Cite

It is important for organizations to support employees with suitable workspaces during different activities. Increasingly the activity-based office is seen as the optimal solution, as it provides people with choice between different types of workspaces to perform specific activities. This study addresses the trade-offs knowledge workers make when choosing a workspace for performing three different categories of activities (individual concentration work, informal interactions, and formal interactions). A stated choice experiment was performed through a questionnaire among 251 Dutch knowledge workers in 14 organizations, measuring preferences for hypothetical workspaces described by their six most relevant aspects. Multinomial logit models were estimated to identify the workspace preferences during each activity. Additionally, Latent class models were estimated to find possible segments of workers with specific preferences that need to be supported differently by workplace managers. Findings showed that preferences for psychosocial design aspects (noise, workspace enclosure and control) were more important for workspace selection than indoor environmental quality aspects. They also show more differences between specific activities. Also, not everybody finds full enclosure important for individual concentrated work, and relatively older employees appear to be more critical about workspace suitability to support both formal and informal interaction.

show abstract

Section: Discussioncontrasting

confidence: 88%

Knowledge workers’ stated preferences for important characteristics of activity-based workspaces

Berg

Appel‐Meulenbroek

Kemperman

et al. 2020

Building Research & Information

Self Cite

View full text Add to dashboard Cite

show abstract

“…In line with our study's findings, the impact of HPWS on employee job satisfaction (Heffernan & Dundon, 2016;Kloutsiniotis & Mihail, 2017;Mahmood et al, 2019) as well as the impact of job satisfaction on organizational performance (Budie et al, 2019;Delaney & Huselid, 1996;Schyns & Croon, 2006) has been confirmed in several studies.…”

Section: Discussion and Comparisonsupporting

confidence: 91%

A multi-attribute framework for the selection of high-performance work systems: the hybrid DEMATEL-MABAC model

Estiri

Dahooie

Vanaki

et al. 2020

Economic Research-Ekonomska Istraživanja

View full text Add to dashboard Cite

Research in strategic human resource management indicates that high performance work systems (HPWS) have a positive impact on the overall performance of an organization as a result of better human resource (HR) outcomes. Regarding the multi-dimensional and complex nature of these factors, common statistical models are not useful for examining the performance of HPWS. Using the capabilities of multi-attribute decision-making (MADM) methods to deal with various criteria that may be contradictory, this study proposes a MADM-based framework that provides the opportunity to prioritize HR practices. Based on this framework, high-performance HR practices and their related HR outcomes were identified after studying the theoretical literature and ascertaining the views of decision-makers and HR experts. Then, after looking at the interactions among HR outcomes, the weights of the criteria were calculated using the method of the decision making trial and evaluation laboratory (DEMATEL). Then, the alternatives were ranked using the multi-attributive border approximation area comparison (MABAC) method. Finally, the designed framework was implemented in an organization active in the banking industry. This framework can be used to improve employees' performance and, consequently, the performance of the organization. Accordingly, taking into account the resource constraints organizations face, the priorities presented can be helpful in budgeting human-resource-management (HRM) improvement projects and making an appropriate resource allocation for this.

show abstract

“…First of all, we posit that the quality of lactation rooms may influence women’s overall satisfaction with these rooms. Satisfaction with the physical environment relates to the extent to which the physical environment meets individuals’ physiological, functional, and psychological needs [ 24 , 25 ]. Accordingly, it can be assumed that the extent to which a lactation room meets the needs of the mothers using it, determines their satisfaction with the room.…”

Section: Introductionmentioning

confidence: 99%

A cross-sectional study of lactation room quality and Dutch working mothers’ satisfaction, perceived ease of, and perceived support for breast milk expression at work

et al. 2021

View full text Add to dashboard Cite

Background The challenge of combining professional work and breastfeeding is a key reason why women choose not to breastfeed or to stop breastfeeding early. We posited that having access to a high-quality lactation room at the workplace could influence working mothers’ satisfaction and perceptions related to expressing breast milk at work, which could have important longer term consequences for the duration of breastfeeding. Specifically, we aimed to (1) develop a checklist for assessing the quality of lactation rooms and (2) explore how lactation room quality affects lactating mothers’ satisfaction and perceptions. Drawing on social ecological insights, we hypothesized that the quality of lactation rooms (operationalized as any space used for expressing milk at work) would be positively related to mothers’ satisfaction with the room, perceived ease of, and perceived support for milk expression at work. Methods We conducted two studies. In Study 1 we developed a lactation room quality checklist (LRQC) and assessed its reliability twice, using samples of 33 lactation rooms (Study 1a) and 31 lactation rooms (Study 1b). Data were collected in the Northern part of the Netherlands (between December 2016 and April 2017). Study 2 comprised a cross-sectional survey of 511 lactating mothers, working in a variety of Dutch organizations. The mothers were recruited through the Facebook page of a popular Dutch breastfeeding website. They completed online questionnaires containing the LRQC and measures aimed at assessing their satisfaction and perceptions related to milk expression at work (in June and July 2017). Results The LRQC was deemed reliable and easy to apply in practice. As predicted, we found that objectively assessed higher-quality lactation rooms were associated with increased levels of satisfaction with the lactation rooms, perceived ease of milk expression at work, and perceived support from supervisors and co-workers for expressing milk in the workplace. Conclusions The availability of a high-quality lactation room could influence mothers’ decisions regarding breast milk expression at work and the commencement and/or continuation of breastfeeding. Future studies should explore whether and how lactation room quality affects breastfeeding choices, and which aspects are most important to include in lactation rooms.

show abstract

Employee Satisfaction With the Physical Work Environment: The Importance of a Need Based Approach

Cited by 47 publications

References 46 publications

Knowledge workers’ stated preferences for important characteristics of activity-based workspaces

Knowledge workers’ stated preferences for important characteristics of activity-based workspaces

A multi-attribute framework for the selection of high-performance work systems: the hybrid DEMATEL-MABAC model

A cross-sectional study of lactation room quality and Dutch working mothers’ satisfaction, perceived ease of, and perceived support for breast milk expression at work

Contact Info

Product

Resources

About