Employee’s Performance in the Service Sector: Should an Individual’s Spirituality and Employment Status Make Any Difference?

Ampofo

2022

IJOTB

Self Cite

PurposeWhen pluralistic ignorance about cyberloafing is increased, individuals engage more in cyberloafing. Cyberloafing has become a great challenge in business organisations, and it is believed that many organisations do not complete their daily activities as a result of employee cyberloafing. Using the social norms theory as the main theoretical framework, the current study aims to assess the effects of prescriptive social norms on employee cyberloafing with the moderating effects of power distance and co-worker interdependency.Design/methodology/approachThe data sample included 237 employees from six large organisations in the service sector. This study used a survey to collect data at different times and analysed the data using hierarchal regression and Hayes Process Macro.FindingsFindings revealed that there exists a positive and significant impact of supervisors' approval of cyberloafing on employees' cyberloafing. Co-workers' approval of cyberloafing does not have any impact on employee cyberloafing. Power distance was found to moderate the relationship between supervisors' approval of cyberloafing and employees' cyberloafing. However, co-workers' interdependency did not moderate the relationship between co-workers' approval of cyberloafing and employees' cyberloafing.Originality/valueThis research examines employees' cyberloafing behaviours and highlights the adverse consequences of prescriptive social norms in a work environment characterised by co-workers' interdependence and power distance.

Section: Methodssupporting

confidence: 85%

Section: Methodsmentioning

confidence: 99%

Section: Data Analysis Techniquementioning

confidence: 99%

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The role of prescriptive social norms on employees' cyberloafing: the moderating effect of power distance and co-workers' interdependency

Ampofo

2022

IJOTB

Self Cite

“…A sample item is: "When I think of the things that help me to grow and mature as a person, my spirituality" : (0) -"has no effect on my personal growth" and 10 -"is absolutely the most important factor in my personal growth". The reliabilities in previous studies were 0.96 (Hodge, 2003), 0.95 (Gavriel-Fried et al, 2020), 0.77 (Osei et al, 2022) and the current study's reliability is 0.872.…”

Section: Instrumentssupporting

confidence: 48%

Exploring the role of self-determination theory and theory of planned behaviour in understanding the link between spiritual motivation and university-industry collaboration

Selvamani,

Dhilipan,

Divyalakshmi

et al. 2024

JOCM

PurposeUniversity-industry collaboration studies have placed greater emphasis on intrinsic motivators that drive academic researchers to pursue collaboration. This paper explores the relationship between spiritual motivation and collaboration intentions mediated the antecedents of university-level collaboration through theories of self-determination and planned behaviour. This study was conducted to validate the proposed relationship between spirituality and academic researchers in the field of engineering affiliated with higher educational institutions in India.Design/methodology/approachThis study surveyed 242 participants and utilised structural equation modelling. Research has found that the beneficial relationship between spiritual motivation and collaboration intentions is mediated by attitudes and perceived behavioural control. This study represents a quantitative investigation within the realm of university-industry collaboration, which aims to document the ways in which spiritual motivation can augment collaboration with industry. The study employs self-determination theory and the theory of planned behaviour to elucidate the underlying mechanism to support entrepreneurial debate.FindingsThis study identified attitude and perceived behavioural control as mediators in the relationship between spiritual motivation and collaboration intentions.Originality/valueThe results of this study provide additional support for existing theories and present a diverse perspective on the intrinsic motivation of academic researchers to adopt UIC.

“…Nonetheless, future research could moderate this relationship with different personality traits. Also, other studies can moderate the relationships with the employment status of healthcare workers, for example, whether typical or atypical employment (Osei et al ., 2022). This is because typical employees (full-time) may be more satisfied with their careers and would hardly think of leaving during pandemics like Covid-19 where burnout is high.…”

Section: Discussionmentioning

confidence: 99%

The joint impact of burnout and neurotic personality on career satisfaction and intention to leave among health workers during the first 2 years of COVID-19

Osei,

Arthur,

Aseibu

et al. 2024

JHOM

Self Cite

PurposeThe purpose of the study is to examine the psychological impact of COVID-19 on health workers' career satisfaction and intention to leave the health profession, with neurotic personality type as a moderator.Design/methodology/approachA total of 277 health workers in two public hospitals in Ghana were included in this study. Purposive and convenience sampling techniques were adopted for the study, focusing on eight departments that were involved in the management of COVID-19 cases. Validated instruments were used to measure burnout, intention to leave, neurotic personality and career satisfaction. Using AMOS and partial least squares structural equation modeling (PLS-SEM), various techniques were employed to analyze mediating and moderating mechanisms.FindingsThe departments had staff sizes ranging from 19 to 40, with 67% female and 33% male, with an average age of 31. Nurses accounted for the majority of responses (67.8%), followed by physicians (13.9%), sonographers (0.9%), lab technicians (0.9%) and other respondents (16.5%). The study found that health workers’ level of burnout during COVID-19 had a positive effect on their intention to leave the health profession. Career satisfaction does not mediate this relationship; however, career satisfaction negatively influences the intention to leave the health profession. A neurotic personality does not moderate this relationship.Originality/valueThis study provides validation of burnout and intention to leave among health workers in Ghana during COVID-19 and supports the proposition that threats to resources (burnout) and having a resource (career satisfaction) have effects on the intention to leave one’s profession.