2015
DOI: 10.15171/ijhpm.2015.12
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Employee engagement within the NHS: a cross-sectional study

Abstract: Background: Employee engagement is the emotional commitment of the employee towards the organisation. We aimed to analyse baseline work engagement using Utrecht Work Engagement Scale (UWES) at a teaching hospital. Methods: We have conducted a cross-sectional study within the National Health Service (NHS) Teaching Hospital in the UK. All participants were working age population from both genders directly employed by the hospital. UWES has three constituting dimensions of work engagement as vigor, dedication, an… Show more

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Cited by 38 publications
(38 citation statements)
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References 32 publications
(38 reference statements)
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“…Employee engagement, which may be defined as “the emotional commitment of the employee towards the organization” 66 affects the non-negligible issues of cost-effectiveness and employee retention as well as patient safety. All-clinician and physician favorability scores in 3 EE-related categories (teamwork, tools and resources, and quality of patient care) ranged from 89% to 100%.…”
Section: Resultsmentioning
confidence: 99%
“…Employee engagement, which may be defined as “the emotional commitment of the employee towards the organization” 66 affects the non-negligible issues of cost-effectiveness and employee retention as well as patient safety. All-clinician and physician favorability scores in 3 EE-related categories (teamwork, tools and resources, and quality of patient care) ranged from 89% to 100%.…”
Section: Resultsmentioning
confidence: 99%
“…Employee efficiency could not be improved by overloading staff with work commitments, as NHS employees are already overstretched. Focus could instead be placed on strategies to improve work engagement among NHS employees, in order to achieve a higher level of efficiency . Innovative improvisation in infrastructure, patient care pathways, and use of information technology could result in improved process efficiency.…”
Section: Discussionmentioning
confidence: 99%
“…The importance of personal characteristics and attributes are seen as being significantly influencing an individual's behavior at his workplace (Judge, Locke, & Durham, 1997;Hobfoll 1989;Handa & Gulati, 2014). These personality traits are generally consistent over a period of time and impact an individual's response to various circumstances at work (Mc Crae, Costa, Ostendorf, Angleitner, Hrebickova, & Avia, 2000).…”
Section: Emotional Connotations Of Employee Engagementmentioning
confidence: 99%
“…Neurotic people have irrational ideas, unable to control impulses and are stressed due to the negative emotions that depart them from adjusting to surrounding including organization (Costa & McCrae, 1992;Handa & Gulati, 2014). Positive affect regulates direction, type and speed of cognition (Schwarz & Bless, 1991;Carver & White, 1994;Kazan & Kuhl, 2005).…”
Section: Emotional Connotations Of Employee Engagementmentioning
confidence: 99%