“…Perceived control reflects consumer feelings of control over the activity and surrounding environment. A significant body of past studies have used flow to examine information systems user behaviour within the context of online shopping (Hsu, Wu, & Chen, 2013), e-learning (Ho & Kuo, 2010), sports team websites (O'Cass and Carlson, 2010), and virtual community (Yan, Davison, & Mo, 2013). Recently, flow has also been adopted to examine user behaviour in mobile contexts, including mobile banking (Zhou, 2012), mobile TV and mobile payment (Zhou, 2013a), and mobile games (Ha, Yoon, & Choi, 2007).…”