2006
DOI: 10.1080/10686967.2006.11918558
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Empirically Testing Some Important Factors for Expert Systems Quality

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Cited by 6 publications
(4 citation statements)
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“…In examining the relationship between system quality and user satisfaction, as described earlier, researchers have a long history of using user satisfaction as a surrogate measure for success (Guimaraes, Armstrong, & O’Neal, 2006; Rai, Lang, & Welker, 2002). DeLone and McLean (1992) proposed direct relationships between system quality and system use as well as between system quality and user satisfaction.…”
Section: The Proposed Model and Research Hypothesesmentioning
confidence: 99%
“…In examining the relationship between system quality and user satisfaction, as described earlier, researchers have a long history of using user satisfaction as a surrogate measure for success (Guimaraes, Armstrong, & O’Neal, 2006; Rai, Lang, & Welker, 2002). DeLone and McLean (1992) proposed direct relationships between system quality and system use as well as between system quality and user satisfaction.…”
Section: The Proposed Model and Research Hypothesesmentioning
confidence: 99%
“…If they find any page unresponsive or if it takes too much time to load, it may decrease the system quality. User satisfaction has increased with the system quality, users' perception of IT usage and its success rate (Freeze et al, 2010;Guimaraes et al, 2006). Based on the discussions in this section, the following is the postulated H3.…”
Section: System Qualitymentioning
confidence: 93%
“…A facilidade de uso do sistema e sua eficácia em fornecer feedback útil aos alunos são características que dão suporte à satisfação do usuário e à qualidade do sistema. Neste estudo, serão testadas as seguintes hipóteses sobre o sucesso dos sistemas de gestão da aprendizagem: A relação entre a qualidade do sistema e a satisfação do usuário é amplamente utilizada para medir o sucesso do sistema (RAI et al, 2002;GUIMARAES et al, 2003;GUIMARAES et al, 2002;GUIMARAES et al, 2003;. A qualidade do sistema é avaliada em função da percepção do usuário sobre o uso da tecnologia da informação (DELONE e MCLEAN 2003).…”
Section: Sistema De Gestão De Aprendizagemunclassified