Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm

Technostress and social networking services: Explaining users' concentration, sleep, identity, and social relation problems

“…Second, our findings uncovered new SNS‐specific insights into the well‐being strains and SNS characteristics. In contrast to the prior studies' focus on strains related to SNS use consequences (eg, use discontinuance; Laumer et al, ; Luqman et al, ; Maier et al, , ; Maier, Laumer, Eckhardt, et al, ; Maier, Laumer, et al, ), our findings extend the current understanding by recognising the negative well‐being outcomes of SNS use that “spill over” one degree further from the mere SNS use dimension. Thus, our findings contribute to the requests for identifying the adverse side effects of IT use (Lee, , ; Rai, ) by revealing users' perceived well‐being strains as undesired effects that not only reflect SNS use but also disrupt other daily activities.…”

“…While many IT may be applied for both contexts, personal/leisure use differs from organisational/work use because the former is fundamentally voluntary as users can, in principle, freely choose how they apply IT during their free time; users' own decisions, emotions, and responsibilities are highlighted; personal/leisure use tends to reflect hedonic experiences in addition to or instead of utility; and personal/leisure use is characterised with frequent and constant use occurrences throughout the day at home, work, and elsewhere (Kim, Chan, & Chan, ; Venkatesh, Thong, & Xu, ; Wu & Lu, ). Recently, technostress has been found to be an important issue with personal/leisure use of IT such as SNS (Luqman et al, ; Maier, Laumer, Eckhardt, et al, ; Maier, Laumer, et al, ).…”

“…For example, researchers have demonstrated how SNS exhaustion mediates the relationship between the SNS stressors and the discontinuance of SNS use (Maier, Laumer, Eckhardt, et al, ). To complement these findings, researchers have concluded that excessive and compulsive use of SNS can, in general, result in stress experiences, exhaustion, and use discontinuance (Hsiao et al, ; Luqman et al, ). Finally, SNS usage and relationship characteristics, such as the number of friend relationships and the friend relationship types, can contribute to social (interaction) overload, which increases SNS dissatisfaction, exhaustion, and discontinuance intentions (Laumer et al, ; Maier, Laumer, Eckhardt, et al, ).…”

“…According to a report, people touch their smartphones 2617 times a day on average with SNS being the major contributor to the number (Dscout, ). SNS refer to online services that users use to build and maintain social relations, for instance, by shared discussions, interests, and other activities (Luqman, Cao, Ali, Masood, & Yu, ). Examples of currently popular SNS with hundreds of millions of active users include Facebook, Instagram, Twitter, and Snapchat (CNBC, ).…”

“…A number of studies concerning SNS stress have identified various SNS stressors and their use consequences (Brooks, Longstreet, & Califf, ; Laumer, Maier, & Weinert, ; Luqman et al, ; Maier, Laumer, Eckhardt, & Weitzel, , ; Maier, Laumer, Eckhardt, et al, ; Maier, Laumer, et al, ). For instance, stressors such as SNS invasion, social overload, SNS disclosure, and SNS uncertainty have been found to be linked with use consequences including SNS (dis)satisfaction and (dis)continuance.…”