Empirical evaluation of CMMN models: a collaborative process case study

Routis, Ioannis; Νικολαϊδου, Μάρα; Anagnostopoulos, Dimosthenis

doi:10.1007/s10270-020-00802-9

Cited by 7 publications

(6 citation statements)

References 33 publications

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“…, 2019). For instance, Adaptive Case Management (ACM) helps extend the reach of BPM to weakly structured knowledge business processes (Herrmann and Kurz, 2011) as an alternative modeling language for human-centric processes, whereas CMMN is an alternative to accommodate the lack of structure and agility needs (Routis et al. , 2020).…”

Section: Theoretical Foundationmentioning

confidence: 99%

“…OMG is an international technology standards consortium that develops enterprise standards for various technologies and industries, including Decision Model and Notation (DMN), Business Process Model and Notation (BPMN), and Case Management and Model and Notation (CMMN) (Suchenia et al, 2019). For instance, Adaptive Case Management (ACM) helps extend the reach of BPM to weakly structured knowledge business processes (Herrmann and Kurz, 2011) as an alternative modeling language for human-centric processes, whereas CMMN is an alternative to accommodate the lack of structure and agility needs (Routis et al, 2020). Nonetheless, the impact of process modeling or case management for PIC has been underinvestigated thus far.…”

Section: Business Process Typesmentioning

confidence: 99%

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Process innovation capability in less-structured business processes: a systematic literature review

Goni

Looy

2022

BPMJ

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PurposeBuilding process innovation capability (PIC) is becoming increasingly important to keep pace with changing business environments and emerging technological opportunities. However, the literature on process innovation capability (PIC) is still very broad and does not consistently reflect today's reality that is becoming increasingly complicated and knowledge-intensive, leading to more organizational needs for supporting less-structured business processes (LSBP).Design/methodology/approachBased on a systematic literature review (SLR), the authors provide evidence for this under-investigated subject by consolidating organizational capabilities for managing PIC in LSBP. The authors screened 1,083 and identified only 26 peer-reviewed articles that simultaneously encompass process innovation and LSBP.FindingsThe authors explain which LSBP types are typically addressed, and in which sectors. The authors categorize research avenues, best practices and a framework that links PIC to performance outcomes by also considering business environments. Three theories (i.e. resource-based view, dynamic capabilities and sociotechnical theory) help to underpin the six empirically observed capabilities along three pillars (i.e. people, process and technology).Research limitations/implicationsBesides a research agenda, the authors offer a conceptual framework for PIC in LSBP as a reference to guide scholars and practitioners.Practical implicationsThe authors offer best practices, as derived from the literature.Originality/valueThis is the first SLR for PIC in LSBP, consolidating and categorizing the PIC-LSBP characteristics. Due to few studies on the subject, this work contributes to a deeper understanding of the PICs needed for LSBP to obtain the desired performance outcomes.

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Section: Theoretical Foundationmentioning

confidence: 99%

Section: Business Process Typesmentioning

confidence: 99%

Process innovation capability in less-structured business processes: a systematic literature review

Goni

Looy

2022

BPMJ

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“…However, nowadays, there are numerous tools fully compliant with CMMN language's standard, especially for modeling purposes (Routis et al, 2020). Regarding CMMN execution environments, the progress is slower.…”

Section: Discretionary Itemsmentioning

confidence: 99%

“…Several applications of Case Management, can also be identified, that explore the use of CMMN combined with BPMN and Decision Model and Notation (DMN), as parts of OMG's suite for modeling purposes (Herzberg et al, 2014; Wiemuth et al, 2017). In (Routis et al, 2020), CMMN was employed as a modeling language in a real‐world scenario for the application of Case Management approach on a collaborative process, focusing on the way process engineers used CMMN to create executable case models. As identified in (Silver, 2020), there are two different modeling styles, usually combined in CMMN models: User Driven style, where “all choices of what to do when are made by case workers at run‐time using their judgement about what needs to happen” and the ECA (Event‐Condition‐Action) style “representing the allowed order of plan items explicitly as much as possible using lifecycle transitions and sentries”.…”

Section: Introductionmentioning

confidence: 99%

Exploring CMMN applicability to knowledge‐intensive process modeling: An empirical evaluation by modelers

Routis

Bardaki

Νικολαϊδου

et al. 2022

Knowl Process Manag

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Knowledge‐intensive processes (KiPs) have emerged characterizing tasks that are data‐driven, change dynamically and depend on the knowledge and experience of knowledge workers. Case Management Model and Notation (CMMN) language was introduced for modeling unstructured, agile human‐centric processes. As the available Business Process Modeling (BPM) methods and practices are not adequate for modeling KiPs, this paper presents an empirical study of the applicability of CMMN to modeling KiPs. After experienced modelers designed the models of three KiPs scenarios utilizing CMMN, their perceptions were collected assessing the support of CMMN to the KiPs characteristics. Specifically, the modelers assessed the support of the newly introduced CMMN notation elements to the KiPs characteristics. Three of them, that is, knowledge‐driven, unpredictable, and goal‐oriented, were highlighted as the ones that get the greater support by CMMN when it comes to modeling KiPs; the participating modelers suggested that the applicability of CMMN to modeling KiPs is mostly reinforced by the Sentries element. Considering that in a knowledge‐driven economy, organizations are called to transform their way of thinking and manage KiPs, we value the modelers' opinions since they shall apply such practices in the future. This research is a first step to assess whether CMMN may be a “fit” for modeling KiPs. When considering the potential of CMMN for KiPs modeling, the perceptions of such real CMMN users are also first indications of the CMMN future in terms of application.

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“…Pemodelan BPMN lebih berfokus kepada proses bisnis sebuah organisasi [13] [14]. BPMN kurang cocok untuk digunakan pada pemodelan yang tidak terstruktur, bersifat human collaborative [15], emergency dan fleksibel dalam penyelesaiannya [16] Penelitian ini menggunakan uji validitas kepada pakar bencana di BPBD DIY. Uji validitas dilakukan untuk 2 model yang divisualisasikan dengan Mockup.…”

Section: Pendahuluanunclassified

Disaster Response Modeling Base on Landslide Early Warning Using Case Management Model and Notation

Ekamas

Putro

Dirgahayu

2022

J. Tek. Inform. (JUTIF)

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There are a few handling steps in the emergency response to landslides that need thorough explanation. The flexibility of emergency response situations is ineffectively supported by traditional modeling methodologies because they are excessively inflexible. Companies have traditionally modeled their business processes using the Business Process Management Approach and Notation (BPMN) model. For design case management, such as the emergency reaction to a landslide disaster, BPMN modeling is unsuitable. because the BPMN modeling focuses how business processes flow inside a company. The Case Management Model and Notation (CMMN), the newest modeling approach from the Object Management Group (OMG), was launched in 2013 with the purpose of completing the BPMN modeling approach. The unstructured and adaptable CMMN claims to be able to handle urgent situations. This study's intention is to develop a CMMN model of a landslide emergency reaction scenario based on an emergency alert from an Early Warning System (EWS) sensor. In order to acquire the qualitative data for this study, the researcher first conducted a literature review. Then used the interview and observation methods to gather data, and from this data, we created the model using the CMMN modeling approach. The Yogyakarta Special Region Disaster Management Agency's (BPBD DIY) data flow of a disaster management information system, which was already operational, was analyzed by researchers. Then, the researchers used CMMN to model the data in order to find out opportunities to improve the disaster management information system already in use at BPBD DIY. Two CMMN models—the BPBD DIY disaster management information system model and the recommendation model for system improvements—were created in this study. The analysis of the current disaster management information system model resulted in the recomendation of this model. A prototype of feature recommendation is created as part of this research and given to specialists in natural disasters for model validation.

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Empirical evaluation of CMMN models: a collaborative process case study

Cited by 7 publications

References 33 publications

Process innovation capability in less-structured business processes: a systematic literature review

Process innovation capability in less-structured business processes: a systematic literature review

Exploring CMMN applicability to knowledge‐intensive process modeling: An empirical evaluation by modelers

Disaster Response Modeling Base on Landslide Early Warning Using Case Management Model and Notation

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