Emphasizing worker identification with skills to increase helping and productivity in production: A field experiment
Henrik Franke,
Daniel Kwasnitschka,
Jan B. Schmutz
et al.
Abstract:Can productivity improve if workers identify more with the skills they use in their work environment? This paper reports the results of an experimental design that was peer‐reviewed prior to collecting data. The research setting is a global manufacturer using a novel smartwatch‐based system for distributing work tasks among factory floor workers. Drawing on the concepts of identification and helping in organizations, we hypothesized that fostering workers' identification with their own skills could serve as a … Show more
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