Empathic Listening as a Transferable Skill

Gritten, Anthony

doi:10.18061/emr.v10i1-2.4594

Cited by 2 publications

(2 citation statements)

References 12 publications

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“…We encourage the organization to offer listening skill workshops (delivered by professionals) to their incumbent managers, which are found to be crucial in maintaining manager-employee relationship, such as empathic listening (Gritten, 2015), reflective listening (Rautalinko & Lisper, 2004), effective listening (Kline, 1996) and active non-defensive listening (Ikegami et al, 2010).…”

Section: Managerial Implicationsmentioning

confidence: 99%

Can Manager’s Listening Behavior Benefit Employees? Power Distance May Have the Answer

Kuo

Chang

Cheng

2022

International Journal of Listening

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The current research investigated employee's perception of their manager's listening behavior (MLB). Drawing on the group-value theory, we examined the role of MLB and analyzed its effect through employee's power distance orientation. We distributed questionnaires to 219 employees and adopted two-wave data collection to ameliorate the bias of common method variance. Statistical analysis revealed that MLB was related to employees' well-being and work engagement. For employees with lower power distance orientation, MLB led to more self-esteem.For employees with higher power distance orientation, MLB did not affect their self-esteem. MLB was not always beneficial to the employees, as individuals may interpret MLB positively or negatively. Research findings have brought new insights into the listening literature, particularly from the perspective of manager's listening behavior. We encourage the organizations to incorporate listening skills into the education programs (for training incumbent managers) and recruitment criterions (for hiring new managers). Implications on the manager-employee relationship are also discussed.

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Section: Managerial Implicationsmentioning

confidence: 99%

Can Manager’s Listening Behavior Benefit Employees? Power Distance May Have the Answer

Kuo

Chang

Cheng

2022

International Journal of Listening

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“…Music listening, as a democratic form of musical perception, is available to everybody. It has been explored from a variety of viewpoints: as an everyday activity (DeNora, 2000;Ruud, 2004, Herbert, 2011, as an experience (Juslin & Sloboda, 2001Clarke, Dibben, & Pitts, 2010, as a particular form of musicmaking (Small, 1998;Elliott, 1995), as a cognitive process (Paipare, 2006), as the inter-relation between the skills of listening and music listening in teacher education (Paipare, 2003), as an integrative operation of music perception (Paipare, 2004) and as empathic listening (Griten, 2015;Peters, 2015).…”

Section: Introductionmentioning

confidence: 99%

Music Listening as Musicking and Strong Musical Experience

Paipare

2017

SIE

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Research about musical experience can be found in various works written about the experience of joy felt from music listening or seeing visual art. Gabrielsson and Lindström gathered and analysed more than 1000 case descriptions over a period of ten years, in which participants were asked to describe in as much detail as possible the most powerful and most impressive musical experiences they had ever had. References to such musical experiences in literature are not rare, however they are related to a variety of results – involving demographics, geography, environment, etc. The author conducted a phenomenological analysis as a subjective psychological aspect’s research method of musical experience, where music listening and musical experience ‘goes together’ with musicking.

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Empathic Listening as a Transferable Skill

Cited by 2 publications

References 12 publications

Can Manager’s Listening Behavior Benefit Employees? Power Distance May Have the Answer

Can Manager’s Listening Behavior Benefit Employees? Power Distance May Have the Answer

Music Listening as Musicking and Strong Musical Experience

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