2019
DOI: 10.33114/adim.2019.03.408
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Empathic Design as a Framework for Creating Meaningful Experiences

Abstract: This paper introduces empathic design as a framework and a strategy that can be adopted by the emerging field of experience design (XD) to create meaningful experiences connected with people’s lives and needs. The paper presents the rationale behind the emergence of empathic design, the traits that characterize this approach to design, a collection of empathic design methods and practices, and a critical discussion of the limitations of empathy in design. Methodologically, this paper is based on a systematic l… Show more

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Cited by 5 publications
(2 citation statements)
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References 18 publications
(35 reference statements)
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“…During the empathic experience, students easily identified the difficulties in completing the task and sub-tasks, however, despite using a kit to simulate the disability, they had difficulties imagining innovative and disruptive ideas for meaningful solutions. This may confirm that empathic methods are more efficient in the early stages as proposed by Tellez F. et al (2019) "Empathic design has limitations and is not well suited for addressing every experience design problem (...) and is more valuable in the early stages of the design process when opportunities are being identified and new concepts proposed (Tellez F. et al, 2019, p. 6). Most of the products or ideas proposed by the students as viable solutions already exist or/and can be bought in commercial stores.…”
Section: Discussionmentioning
confidence: 97%
“…During the empathic experience, students easily identified the difficulties in completing the task and sub-tasks, however, despite using a kit to simulate the disability, they had difficulties imagining innovative and disruptive ideas for meaningful solutions. This may confirm that empathic methods are more efficient in the early stages as proposed by Tellez F. et al (2019) "Empathic design has limitations and is not well suited for addressing every experience design problem (...) and is more valuable in the early stages of the design process when opportunities are being identified and new concepts proposed (Tellez F. et al, 2019, p. 6). Most of the products or ideas proposed by the students as viable solutions already exist or/and can be bought in commercial stores.…”
Section: Discussionmentioning
confidence: 97%
“…Dalam arsitektur, terminologi arsitektur empati diperkenalkan oleh Rayport dan Leonard-Barton. Target dari arsitektur empati adalah mengidentifikasi kebutuhan terpendam klien untuk membuat desain yang klien tidak sadar sebenarnya dibutuhkan (Tellez-Bohorquez, 2019). Hal tersebut dapat terlihat dengan cara memperhatikan perilaku dan aktivitas klien.…”
Section: Kajian Literatur Arsitektur Empatiunclassified