“…Because the nurse negotiated the emotion rule of keeping a "professional distance" (Lupton, 1994) to show personal concern for the patient, the patient had license to show more emotion, with perhaps less fear of feeling embarrassed or judged (Goffman, 1963). Just as caregivers are constrained by the rule of detachment, patients are similarly bounded to the script of nonemotionality, if they wish to be well received by the practitioner audience (James, 1993;Sugrue, 1982). Therefore, in this specific scene, the nurse temporarily altered the emotional order of detachment and, in turn, cleared the way for the patient to perform emotion according to the newly revised script.…”