Emotional rescue: the role of emotional intelligence and emotional labour on well‐being and job‐stress among community nurses

Karimi, Leila; Leggat, Sandra G.; Donohue, Lisa; Farrell, Gerald A.; Couper, Greta E

doi:10.1111/jan.12185

Cited by 204 publications

(182 citation statements)

References 59 publications

(95 reference statements)

Supporting

Mentioning

161

Contrasting

Unclassified

Order By: Relevance

“…Being emotionally intelligent implies the ability to address, understand and feel one's own emotions and those of others, and being able to respond and act accordingly. In a healthcare context, emotional intelligence has been related to lower levels of stress, and job satisfaction [25,26,27,28].…”

Section: Introductionmentioning

confidence: 99%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

View full text Add to dashboard Cite

1) Background: Aware that engagement in the healthcare field needs high levels of emotional intelligence, we began this study in to the relationship between engagement and emotional intelligence in nurses. The objective of this study was to determine the explanatory value of the components of emotional intelligence for engagement in a sample of nurses, and to identify which of the emotional intelligence components have the greatest explanatory value for dimensions of engagement, by sex.; 2) Methods: The final study sample was made up of 2126 working nursing professionals with a mean age of 31.66 (SD=6.66). To compile the data, an ad hoc questionnaire was used to collect sociodemographic information, and to collect professional and employment information, the Utrecht Work Engagement Scale, and the Reduced Emotional Intelligence Inventory for Adults.; 3) Results: The results show that nurses with higher levels of emotional intelligence also scored more highly in engagement, with the Interpersonal factor being the greatest predictor of engagement.; and 4) Conclusions: This study have significant practical implications for the creation of intervention programs and activities to improve the performance of nurses in the workplace.

show abstract

Section: Introductionmentioning

confidence: 99%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

View full text Add to dashboard Cite

show abstract

“…Nooryan et al also reported that EI training significantly affected nurses' ability to cope with job-related stress and anxiety (20). Moreover, Karimi et al noted that EI skills alleviate nurses' job stress and significantly affected their wellbeing (21).…”

Section: Discussionmentioning

confidence: 99%

Training Emotional Intelligence Skills and Nurses’ Job Satisfaction

2015

View full text Add to dashboard Cite

show abstract

“…However, the evidence suggests that supporting staff is vital if they are to be able to continue to care for their patients. [21,22,[94][95][96][97] In short staff need to be emotionally supported, [6,7] a pressing policy issue that needs to be addressed. Approaches such as the Schwartz Center Rounds [98,99] and projects focussed on the creation of compassionate care environments [22,76] are examples of organisational approaches being introduced to provide such support.…”

Section: Discussionmentioning

confidence: 99%

Organisational support for nurses in acute care settings: a rapid evidence review

Hewison

Sawbridge

2015

IJH

View full text Add to dashboard Cite

Background: It is recognised that if high standards of patient care are to be provided, nursing staff need to be supported in managing the emotional component of their work. Objective: The purpose of the review reported here was to examine the relevant literature to determine which approaches to staff support are effective in enabling nurses to manage the emotional content of their work. Design: A Rapid Evidence Assessment was conducted. Methods: Rapid Evidence Assessment methods were used to identify and evaluate the relevant literature. Data sources: Peer reviewed journal papers retrieved as a result of a systematic literature search. Results: A total of 1,869 papers were identified following two searches of electronic databases and 25 papers were included in the review. Thematic analysis identified three main themes in the papers: The importance of leadership-particularly emotionally intelligent leadership; the impact of aspects of the emotional content of nurses' work on their practice; and approaches to supporting staff. Conclusions:The results confirmed the recognition of staff support as being crucial to patient care, and the role of leadership and a number of specific interventions including mindfulness, reflection and supervision were reported. However although there are many approaches to the provision of emotional support for nurses, there is little evidence to demonstrate their widespread implementation. It is accepted that emotion is central to nursing, yet how best to manage this in an organisational context is less clear.

show abstract

Emotional rescue: the role of emotional intelligence and emotional labour on well‐being and job‐stress among community nurses

Abstract: These findings provide additional evidence for the important effects that emotional labour and emotional intelligence can have on well-being and job-stress among community nurses. The potential benefits of emotional intelligence in the nurses' emotional work have been explored.

Cited by 204 publications

References 59 publications

The role of Emotional Intelligence in Engagement in Nurses

The role of Emotional Intelligence in Engagement in Nurses

Training Emotional Intelligence Skills and Nurses’ Job Satisfaction

Organisational support for nurses in acute care settings: a rapid evidence review

Contact Info

Product

Resources

About