Emotional Intelligence Impacts on Work Performance: The Case in Telecommunication Malaysia Research Company

Suhairy, Mohd Shazni; Mohamed, Norliza; Ahmad, Norulhusna; Kaidi, Hazilah Mad; Dziyauddin, Rudzidatul Akmam; Sam, Suriani Mohd

doi:10.1142/s021987702240003x

Cited by 4 publications

(2 citation statements)

References 66 publications

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“…EI pertains to leaders with emotional intelligence who are better able to comprehend and control their emotions. In addition, it aids in analyzing one's own behaviour and relationships with others, as it is related to their work performance (Emmadi, 2017;Suhairy et al, 2022). Leaders who possess a heightened level of emotional intelligence demonstrate a keen awareness of their own emotions and exhibit adeptness in managing and articulating them.…”

Section: Leadership Skillsmentioning

confidence: 99%

Micro Entrepreneurs’ Leadership Skills and Employee Productivity: A Structural Equation Model Approach

Campos

2024

ORCADEV

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The study of significant differences, relationships, and structural equation models evaluates the correlations between leadership skills and employee productivity of those in the food industry under the microenterprise category in Bulacan, Philippines. The research utilized the Mann-Whitney U test and Kruskal-Wallis test to determine the significant difference in leadership skills and employee productivity when grouped according to the profile of respondents. Spearman's rank correlation coefficient was utilized to analyze the relationship between leadership skills and employee productivity. Moreover, the research utilized structural equation modeling techniques to analyze the correlations among the indicators of leadership skis and employee productivity. Research instrument with rating scales and a random sampling method was applied. The model fit, reliability, and validity were analyzed using confirmatory factor analysis. The result showed that there is a strong level of correlation between leadership skills and employee productivity. Finally, Technical Skills, Work Unit Effectiveness, and Work Quality are among the indicators of technical skills and employee productivity that are correlated as analyzed structural model and path analysis. Future research should be qualitative or mixed method to delve deeper into for a richer qualitative interpretation, and cohort or longitudinal research should be done in order to study this relationship in the long run.

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Section: Leadership Skillsmentioning

confidence: 99%

Micro Entrepreneurs’ Leadership Skills and Employee Productivity: A Structural Equation Model Approach

Campos

2024

ORCADEV

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“…In their study, Suhairy et al (2022) established that emotional intelligence had a significant positive relationship with work performance. When individuals interact in an organization, they create a social phenomenon known as organizational culture.…”

Section: Introductionmentioning

confidence: 99%

Effect of Emotional Intelligence on Economic Teachers’ Self-Efficacy: The Moderating Role of Background Characteristics

Yaw Sekyi Acquah,

Dziedzorm Agbo

2024

EAJESS

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The study examined the moderating role of teacher background characteristics on the influence of emotional intelligence on the self-efficacy of Economics teachers in senior high schools. The model testing correlational research design was employed for the study. Eighty-eight (88) senior high school economics teachers participated in the study, from an initial accessible population of 300. The General Self-Efficacy scale developed by Schwarzer and Jerusalem (1995) and the Quick Emotional Intelligence Self-Assessment scale developed by Mohapel (2015) were adapted to measure economics teachers' self-efficacy and emotional intelligence, respectively. The reliability and validity of the instruments were established using Cronbach's alpha, composite reliability and convergent validity. Smart-PLS (Partial Least Square modelling) was used to estimate the model to establish the relationship among teachers' background characteristics, emotional intelligence and self-efficacy. The study revealed that senior high school economics teachers' marital status, gender and teaching experience affected their emotional intelligence and self-efficacy in teaching economics. Economics teachers' emotional intelligence affected their self-efficacy. However, teachers' marital status, gender and teaching experience did not moderate the effect of emotional intelligence on the self-efficacy of economics teachers. It is recommended that training interventions by the Ghana Education Service, Continuous Professional Development service providers and other educational stakeholders be channeled towards improving self-concepts, especially emotional intelligence and teachers' self-efficacy. Training for teachers on emotional intelligence and self-efficacy should be targeted based on their gender, marital status and teaching experience, as they differed significantly on these self-concepts in terms of these background characteristics.

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Examining the moderating role of organizational emotional culture on the relationship between leader emotional intelligence and employee job performance in South Africa’s additive manufacturing industry

Afrifa Jnr,

Dzogbewu,

Dzansi

et al. 2024

IJRBS

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South Africa’s additive manufacturing research has mostly concentrated on engineering and technical aspects, with a lack of studies on management and organizational dynamics. To fill this gap, we conducted research on the direct and moderating links between leader emotional intelligence, organizational emotional culture, and employee job performance in South African additive manufacturing enterprises. We used a deductive research approach, a quantitative research method, and a cross-sectional explanatory correlational study design. Our study used simple random sampling to select 148 employees of additive manufacturing firms in South Africa. Questionnaires served as the data collection instruments, and online data gathering was done using Google Forms. The Statistical Package for Social Sciences (SPSS) version 26 software was used for data coding, data entry, and descriptive statistics. Smart PLS 4 was used to conduct partial Least Squares (PLS) Structural Equation Modelling. Findings of the study demonstrate that a significant positive relationship exists between leader emotional intelligence and employee job performance. A significant positive relationship also exists between leader emotional intelligence and organizational emotional climate. A significant positive relationship was found to exist between organizational emotional culture and employee job performance. The finding also showed that organizational emotional culture moderates the relationship between leader emotional intelligence and employee job performance. The findings suggest that developing emotional intelligence among leaders in South African additive manufacturing enterprises could enhance both staff productivity and the organizational emotional environment. Our findings highlight the importance of prioritizing leader emotional intelligence training and development for additive manufacturing enterprises in creating a good emotional environment conducive to enhanced staff job performance.

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Emotional Intelligence Impacts on Work Performance: The Case in Telecommunication Malaysia Research Company

Cited by 4 publications

References 66 publications

Micro Entrepreneurs’ Leadership Skills and Employee Productivity: A Structural Equation Model Approach

Micro Entrepreneurs’ Leadership Skills and Employee Productivity: A Structural Equation Model Approach

Effect of Emotional Intelligence on Economic Teachers’ Self-Efficacy: The Moderating Role of Background Characteristics

Examining the moderating role of organizational emotional culture on the relationship between leader emotional intelligence and employee job performance in South Africa’s additive manufacturing industry

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