2009
DOI: 10.1016/j.ijnurstu.2009.05.024
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Emotional intelligence and nursing: An integrative literature review

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Cited by 239 publications
(143 citation statements)
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References 67 publications
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“…[3][4][5][6][7] The one by Goleman, known as the "mixed" model, has 5 major components: self-awareness, self-regulation, social skill, empathy, and motivation.…”
Section: Models Of Emotional Intelligencementioning
confidence: 99%
“…[3][4][5][6][7] The one by Goleman, known as the "mixed" model, has 5 major components: self-awareness, self-regulation, social skill, empathy, and motivation.…”
Section: Models Of Emotional Intelligencementioning
confidence: 99%
“…Emotion is central to nursing care and its importance is acknowledged in the discipline, [14][15][16] however, the extent to which organisational systems and processes reflect this importance is less clear. Also despite the utility of the concept in surfacing the labour involved in emotion work it is also, somewhat paradoxically, rendered invisible, is not managed, and the emotional dissonance caused by the constant suppression of powerful emotions can lead to burnout.…”
Section: Resultsmentioning
confidence: 99%
“…Emotion is central to nursing care and its importance is recognised in the discipline, [14][15][16] and it is now also being acknowledged more widely. [17] Caring involves emotional labour, which is the management of feeling to create a publicly observable facial and bodily display [18] which over time can exert a toll on staff resulting in distress if appropriate support is not available.…”
Section: Introductionmentioning
confidence: 99%
“…EI can influence the nursing student's ability to critically think, learn effectively, make proper decision, and empathize with patients and family members. [24] The relationship between stress management and EI has been investigated. Studies conducted among American and British nursing students found that participants with higher EI perceived less stress and coped better due to the mediating effect of effective social interaction.…”
Section: Introductionmentioning
confidence: 99%