Handbook of Human Resource Development 2014
DOI: 10.1002/9781118839881.ch36
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Emotional Intelligence and Its Critical Role in Developing Human Resources

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Cited by 10 publications
(12 citation statements)
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“…A review of the current literature reveals that a successful human resources policy should include EI in personnel selection and training (Nafukho and Muyia, 2014;Pant and Yadav, 2016;Pool, 2017;Mattingly and Kraiger, 2019). Further, successful organizations implement such policies to improve their workforce's EI and so improve their job performance and satisfaction (Pant and Yadav, 2016;Drigas and Papoutsi, 2019).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…A review of the current literature reveals that a successful human resources policy should include EI in personnel selection and training (Nafukho and Muyia, 2014;Pant and Yadav, 2016;Pool, 2017;Mattingly and Kraiger, 2019). Further, successful organizations implement such policies to improve their workforce's EI and so improve their job performance and satisfaction (Pant and Yadav, 2016;Drigas and Papoutsi, 2019).…”
Section: Discussionmentioning
confidence: 99%
“…Preschool teachers' emotional resilience is likewise important for not only their own personal and professional well-being but also their pupils' well-being and development (Molina et al, 2019). In addition, EI appears to be a priority for employers in personnel selection and training (Nafukho and Muyia, 2014), including educational organizations. Penrose et al (2007) state that EI is essential in helping preschool teachers toward self-efficacy, self-control, and empathy to effectively motivate their pupils and communicate with parents.…”
Section: Introductionmentioning
confidence: 99%
“…The development of human resources through defined HRD programmes becomes the main support for an organisation to work for their sustainability. Employees are the most worthy entity for an organisation, as they have an infinite capacity to learn, grow and improve (Nafukho and Muyia, 2014).…”
Section: Neglecting Human Resource Development In Obormentioning
confidence: 99%
“…Such findings suggest that emotional intelligence (Goleman, 1998, Nafukho & Muyia, 2014 is an important factor in the prevention and treatment of toxicity. The proactive approach by Me16 displays a developed emotional intelligence, a useful attribute in mentoring (Cherniss, 2007).…”
Section: Emotional Intelligencementioning
confidence: 99%