Emotional intelligence and conflict management: an execution of organisational learning, psychological empowerment and innovative work behaviour in Chinese higher education

Abstract

Dynamic environmental challenges to create and improve value continuously urge the higher education institutions (HEI) to come up with and maintaining higher standards. This study investigated organizational learning, psychological empowerment and innovative work behaviour as mediators between emotional intelligence (EI) and conflict management. Data were collected from twelve educational institutes from Xi'an and Sichuan China. The survey was addressed to faculty members ranging from lecturers to professors, 513 questionnaires were collected with a response ratio of 57 percent. Hence, confirmatory factor analysis was applied to validate prescribed theoretical conjecture. The research found that direct link between EI and conflict management is significant. Organizational learning and innovative work behaviour fully mediated the relationship while psychological empowerment is having no mediation between the two variables. To have a generalized overview of EI, a future study can be comprised of a larger sample confining diverse individuals and management echelons containing manifold responses.

An assessment of students’ emotional intelligence, learning outcomes, and academic efficacy: A correlational study in higher education

“…HEIs, in the modern world, create value through available knowledge and skills in order to remain competitive. HEIs are nowadays, eager to hire personnel who possess a fair degree of EI to cope with the pressure to develop the mechanisms for learning outcomes [ 3 ], who in turn enable the students to counter every situation with EI and to emerge as an efficient learner out of any given pressure situation [ 5 ]. The investigation relating to EI and SLOs in HEIs showed that students with greater ability to handle emotions and pressure situations are more likely to enhance their learning outcomes.…”

“…However, East Asia and especially China has challenged the predominance of the education system of the ‘West’ [ 1 , 2 ]. Research and higher education activities in China are at beginning stage [ 3 ] The nature of the activities on the part of Chinese students, the growth of professionalism in higher education institutions (HEIs), educational inequalities and rural-urban and gender disparities are vital factors underlying the infancy of research in China [ 4 ]. Zhoc, Chung [ 5 ], explained that Hong Kong HEIs have lengthened their three-year education system to four years within a discipline favouring early specialisation in a quest to enhance student learning outcomes (SLOs).…”

Modeling the mediating roles of self-directed learning and knowledge management processes between emotional intelligence and learning outcomes in higher education

“…It is worthwhile to note that the combined sample of HEI academic and administrative personnel was undertaken on the suggestion of Zhoc, Chung [3], who recommended that studies should include diverse operational tiers of HEIs to ensure the generalizability of EI and learning outcomes. Furthermore, academicians and administrative individuals are investigated in Chinese HEIs on more than one occasion [6,7]. A survey was used for data collection and distributed to a large population, improving its reliability and generalizability [5].…”

“…First, there are limited strategies for adopting EI in Chinese higher education [7]. In addition, Fall, Kelly [8] highlighted the need to explain the importance of EI in the educational sector.…”

Analysis of the Mediating Role of Psychological Empowerment in Perceived Trust and Work Performance

“…In the two-dimensional relationship between superiors and superiors, employees who perceive trust will get more emotional input, support and dependence from superiors. This will increase the employees' intrinsic motivation to work and enable them to obtain higher psychological acceptance, which in turn affects their work behavior and performance [28,29] . Therefore, the research model of this article aims to explore the relationship between employees' perceived trust, psychological empowerment and work performance in the context of organizational management.…”