Abstract:the following chapter seeks to provide an understanding and comprehensive definition of the concept of emotional intelligence (hereinafter, EI) and of the various perspectives from which it has been approached over the years. EI is a key personal factor in everybody’s lives. Its importance can already be seen at an early age, as it favors an understanding of the world around and helps to take the right decisions when faced with everyday conflictive situations. Ultimately, it has an impact on individuals’ menta… Show more
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