2007
DOI: 10.1521/psyc.2007.70.1.12
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Emotional First Aid for a Suicide Crisis: Comparison between Telephonic Hotline and Internet

Abstract: The telephone and the internet have become popular sources of psychological help in various types of distress, including a suicide crisis. To gain more insight into the unique features of these media, we compared characteristics of calls to three technologically mediated sources of help that are part of the volunteer-based Israeli Association for Emotional First Aid (ERAN): Telephonic hotline (n = 4426), personal chat (n = 373) and an asynchronous online support group (n = 954). Threats of suicide were much mo… Show more

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Cited by 69 publications
(59 citation statements)
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References 16 publications
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“…Eleven of these were randomized clinical trials or pilots for randomized clinical trials, 32,33,35,37-44 three of them were reports of experience 9,11,34 and the remaining three fell into other categories. [45][46][47] Several different crisis contexts were identified and so the articles were allocated to three categories to provide a framework for organizing the results, as follows (Table 1): interventions in disasters, interventions in suicide risk and suicide prevention, and interventions in traumas. Eleven models of online crisis intervention were found ( Table 2).…”
Section: Resultsmentioning
confidence: 99%
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“…Eleven of these were randomized clinical trials or pilots for randomized clinical trials, 32,33,35,37-44 three of them were reports of experience 9,11,34 and the remaining three fell into other categories. [45][46][47] Several different crisis contexts were identified and so the articles were allocated to three categories to provide a framework for organizing the results, as follows (Table 1): interventions in disasters, interventions in suicide risk and suicide prevention, and interventions in traumas. Eleven models of online crisis intervention were found ( Table 2).…”
Section: Resultsmentioning
confidence: 99%
“…Eleven models of online crisis intervention were found ( Table 2). These programs are still ongoing, since the websites were tested in randomized clinical trials and Bae et al 9 van Spijker et al 35 Hirai & Clum 46 van Spijker et al 32 Lange et al 38 van Spijker et al 43 Knaevelsrud & Maercker 47 Barak 34 Wagner et al 44 Gilat & Shahar 45 Litz et al 39 Christensen et al 42 Litz et al 11 Mouthaan et al 37 Mouthaan et al 40 Cox et al 41 Robinson et al Eight weeks of intervention comprising: 1) information, 2) relaxation training (including breathing techniques, PMR and IIR), 3) cognitive restructuring, and 4) exposure modules (written).…”
Section: Resultsmentioning
confidence: 99%
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