Emotional Conversational Agents in Clinical Psychology and Psychiatry

Morales-Rodríguez, María Lucila; Florencia, Rogelio; Huacuja, Héctor Joaquín Fraire; Flores, José Juan Alvarado

doi:10.1007/978-3-642-16761-4_40

Cited by 6 publications

(3 citation statements)

References 3 publications

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“…For therapy generation for Alzheimer's, in speech rehabilitation, for Parkinson's patients, motor rehabilitation, post-CVA therapist, virtual trainer, dementia, clinical psychology, and psychiatry [16]. Exist apps to prevent cyber-pedophilia and for the prevention and detection of suicidal behavior [15].…”

Section: Virtual Environmentmentioning

confidence: 99%

The state of voice user interfaces in Latin America

et al. 2020

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This paper describes and analyzes the state of research in Voice User Interfaces (VUIs) in Latin America based on the review of scientific documents published in SCOPUS from 1999 to June 2020, through a bibliometric analysis. We analyzed 419 academic papers. Although a gradual increase is observed over the years, the number of published documents has increased considerably since 2014. Brazil (44%) and Mexico (28%) are the countries with more documents published. Co-authorship occurs between Latin American countries (Brazil, Argentina, Mexico, Ecuador, and Costa Rica). However, the mayor collaboration from Latin American countries occurs with the United States, France, Germany, Spain, Portugal, the United Kingdom, and Japan. The main researched topics are studies of automatic speech recognition, artificial intelligence, speech processing, and human-computer interaction, which have grown over the past few years. Natural language processing, conversational agents, user experience, and chatbots are keywords related to more recent studies. Our analysis reveals that the primary active research developed in the short-term future are personal assistants and assistive technology using voice user interfaces.

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Section: Virtual Environmentmentioning

confidence: 99%

The state of voice user interfaces in Latin America

et al. 2020

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“…Educational institutions utilise chatbots, as they provide a more interactive style of e-learning for students [24] [25]. Chatbots can be used to help psychology students improve their skills in diagnosing Generalized Anxiety Disorder (GAD) [26]. Chatbots can benefit sales companies, by providing an enhanced customer service [27].…”

Section: Overview Of Chatbotsmentioning

confidence: 99%

Towards a chatbot for digital counselling

Cameron¹,

Cameron

Megaw

et al. 2017

Electronic Workshops in Computing

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The aim of this paper is to outline the design of a chatbot to be used within mental health counselling. One of the main causes of the burden of disease worldwide is mental health problems. Mental health contributes to 28% of the total burden of disease, compared to 16% each for cancer and heart disease in the UK. Stress, anxiety or depression accounted for 15.8 million days of sickness absence across the UK in 2016. By 2020, the gap between the demand for mental health care and the resources the National Health Service (NHS) can provide is likely to widen, therefore providers are increasingly needing to find more cost-effective ways to deliver mental health care. Digital Interventions have been created to help with these issues, for example anxiety, stress and depression. Chatbots can be incorporated into digital interventions, or used as standalone interventions. Chatbots can be a more interactive experience for the user to receive information, or complete diagnostic tools, or to even be used for counselling. A demo chatbot was created using interactive emoji's and GIFs to improve the user experience when searching for online self-help tips. This chatbot will be further developed and incorporated into a full web based programme for mental health in the workplace. It is envisaged that the chatbot will be able to provide initial counselling, and lead users into the correct services or self-help information.

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“…It concludes with a discussion on www.ijacsa.thesai.org therapeutic and diagnostic possibilities for this work and speculates on how the use of social robots in autism research might lead to a greater understanding of the disorder. There are chatbots already been used in field of psychiatry [12]. A chatbot is used to train and improve skill of students of psychology and psychiatry at University of Barcelona in diagnosis of Generalized Anxiety Disorder (GAD).…”

Section: Related Workmentioning

confidence: 99%

Aquabot: A Diagnostic Chatbot for Achluophobia and Autism

Mujeeb¹,

Javed²,

Arshad³

2017

ijacsa

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Abstract-Chatbots or chatter bots have been a good way to entertain one. This paper emphasizes on the use of a chatbot in the diagnosis of Achluophobia -the fear of darkness and autism disorder. Autism and Achluophobia (fear of darkness) are the most common neurodevelopment disorders usually found in children. State of the art trivial diagnosis methods require a lot of time and are also unable to maintain the case history of psychological disease. A chatbot has been developed in this work which can diagnose the severity of disease based on user's text based questions. It performs Natural Language Processing (NLP) for meaning extraction and uses Decision Trees to characterize a patient in terms of possible disease. NLP unit extracts meaning of keywords defining intensity of disease's symptoms, from user's chat. After that similarity matching of sentence containing keywords is performed. Depth First Search (DFS) technique is used for traversing Decision Tree and making decision about severity of disease. The proposed system namely Aquabot, proves to be an efficient technique in diagnosing Achluophobia and Autism. Aquabot is useful for practitioner psychologists to assist a human psychologist. Aquabot not only saved time and resources but also achieved an accuracy of 88 percent when compared against human psychologist's diagnosed results.

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Emotional Conversational Agents in Clinical Psychology and Psychiatry

Cited by 6 publications

References 3 publications

The state of voice user interfaces in Latin America

The state of voice user interfaces in Latin America

Towards a chatbot for digital counselling

Aquabot: A Diagnostic Chatbot for Achluophobia and Autism

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