Emotional Competencies Across Adulthood: State of Knowledge and Implications for the Work Context

Abstract

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Age as double‐edged sword among victims of customer mistreatment: A self‐esteem threat perspective

“…Age is reliably associated with both gains and losses in a variety of domains, such as cognition (Kanfer & Ackerman, ), affect (Scheibe & Zacher, ), health and physical functioning (Ng & Feldman, ), and motivation (Kooij, de Lange, Jansen, Kanfer, & Dikkers, 2011). The mix of these gains and losses explains why the net effects of age tend be very small or close to zero—the gains and losses compensate for each other (Doerwald, Scheibe, Zacher, & Van Yperen, ; Ng & Feldman, , ; Rauschenbach et al, ; Salthouse, ). These complex patterns of development highlight the need to consider both strengths and weaknesses when investigating age differences in work outcomes.…”

“…The mix of these gains and losses explains why the net effects of age tend be very small or close to zero-the gains and losses compensate for each other (Doerwald, Scheibe, Zacher, & Van Yperen, 2016;Ng & Feldman, 2008, 2010Rauschenbach et al, 2013;Salthouse, 2012).…”

“…As people age, they report feeling more hurt by social rejection (Cheng & Grühn, 2015) yet, nevertheless, respond less negatively to social rejection (Charles & Carstensen, 2008) and unpleasant social interactions (Luong & Charles, 2014). Generally, as people grow older, their emotion regulation performance tends to improve (Doerwald et al, 2016; see also Blanchard-Fields, 2007), and they are less likely to externalize and lash out at interpersonal conflict (Diehl, Coyle, & Labouvie-Vief, 1996;Rook & Charles, 2017). At the same time, people experience more distress as they age when their social needs are not met (Ong, Rothstein, & Uchino, 2012), and their physiological recovery from stress also becomes impaired as biological aging sets in (Wrzus, Müller, Wagner, Lindenberger, & Riediger, 2014).…”

Commuting stress process and self‐regulation at work: Moderating roles of daily task significance, family interference with work, and commuting means efficacy

“…Future research can investigate the moderating effect of primary purpose of commute on the commuting stress process. In addition, some personal attributes may influence self-regulation strategies and general level of self-regulatory resources (e.g., age, trait emotional stability, extraversion, and work-related self-efficacy; e.g., Doerwald, Scheibe, Zacher, & Van Yperen, 2016;Johnson, Lanaj, & Barnes, 2014;Kammeyer-Mueller, Judge, & Scott, 2009;Scheibe, Spieler, & Kuba, 2016). Future research can examine whether they may buffer the negative effect of commuting stressors on commuting strain and self-regulatory process.…”

Predicting real-world behaviour: Cognition-emotion links across adulthood and everyday functioning at work

“…Some areas of emotional functioning considered fundamental to well-being and social integrationsuch as the ability to accurately perceive others' emotions were found to be marked by age-related decline (Ruffman, Henry, Livingstone, & Phillips, 2008). The findings on affective reactivity to stressful events and on the successful implementation of emotion regulation strategies also did not show a clear advantage of aging (Doerwald, Scheibe, Zacher, & Van Yperen, 2016;Riediger & Rauers, 2014). Whereas certain cognitive emotion regulation strategies (e.g.…”