Emerging Technologies and Issues for Activity and Occupational Health

Chaumon, Marc-Éric Bobillier

doi:10.1002/9781119808343.ch1

Cited by 5 publications

(7 citation statements)

References 28 publications

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“…The ECS integrates theoretically compatible proposals and tests these criteria from an activity-centred approach. Activity ergonomics focuses primarily on questions of technology use and developmental relationships in human-machine interaction (Rabardel and Béguin, 2005;Bobillier Chaumon, 2021). Moreover, this proposal is in line with the instrumental approach proposed by Rabardel (Rabardel, 2002;Folcher, 2003).…”

Section: The Enabling Collaborative Situation Theoretical Foundationsmentioning

confidence: 89%

“…The "technopush" method is still widely used. The way in which these technological changes are implemented can have an important effect on their acceptance in the workplace (Bobillier Chaumon, 2021). It would, therefore, be interesting to allow the operators to evolve in an enabling situation, so that the operators can have control over the situation and use their capabilities (Sen, 1999;Sen, 2004).…”

Section: Introductionmentioning

confidence: 99%

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The impact of Enabling Collaborative Situations in AR-assisted consignment tasks

Compan,

Matias,

Lutz

et al. 2023

Front. Ind. Eng.

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The introduction of emerging technologies is often an opportunity to redesign the workstation. The Enabling Collaborative Situation (ECS) is a theoretical proposal that aims to deploy the operator’s activity in a collaborative situation with an emerging technology. This approach often seems to be neglected by designers. It is a practical tool for industrialists to guide the design of new work situations as well as for the evaluation of existing situations. An experiment was designed to reproduce a consignment operation. The initial situation corresponded to a classic situation with a paper-based operating procedure. The second situation was assisted by an augmented reality (AR) device and corresponded to either a good intensity of ECS or a low intensity of ECS (which is classically observed in a factory). This study has succeeded in creating an ECS, and it is well perceived as such by the subjects, but the different improvements are not perceived as important enough to make the overall experience better (satisfaction, comprehension, accessibility, performance, etc.). As it was a first attempt, the transformations of the situation were limited. This low intensity of change may explain some of the results of the experiment, but this first attempt also shows the originality and the interest of this work.

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Section: The Enabling Collaborative Situation Theoretical Foundationsmentioning

confidence: 89%

Section: Introductionmentioning

confidence: 99%

The impact of Enabling Collaborative Situations in AR-assisted consignment tasks

Compan,

Matias,

Lutz

et al. 2023

Front. Ind. Eng.

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“…Research in the fields of work psychology and activity-centered ergonomics has consistently demonstrated how the development of participatory approaches play an essential role in the exposure to such issues by workers (Béguin and Cerf, 2004 ; Barcellini et al, 2015 ; Bobillier Chaumon, 2021 ). Notwithstanding, many studies are still focused on the potential of technology.…”

Section: Discussionmentioning

confidence: 99%

“…As for the health consequences that could potentially stem from I4.0, some impacts have been identified in literature, such as mental health issues (associated with the reduction of autonomy and increased skill requirements), others associated with the use of tangible automation technologies (e.g., cobots and automated vehicles leading to an increased cognitive workload), or even the feeling of job insecurity due to an increased incorporation of technology (Golsch and Seegers, 2021 ; Kadir and Broberg, 2021 ; Reiman et al, 2021 ). However, the actual extent of the impacts these technology-enabled changes have on workers' health and their activities remains as an “uncharted territory” (Badri et al, 2018 ; EU-OSHA, 2018 ; Bobillier Chaumon, 2021 ; Zorzenon et al, 2022 ).…”

Section: Introductionmentioning

confidence: 99%

Exploring the status of the human operator in Industry 4.0: A systematic review

2022

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Industry 4.0 (I4.0) promises to transform jobs and working conditions through the implementation of unprecedented human-machine interaction modes. As the operator working in these new settings, known as the Operator 4.0, is a relatively recent concept, and although technological developments are expected to support workers and require higher labor skills, the risks and health impacts resulting from these changes remain underexplored. This systematic review aims to (i) systematize literature findings on how workers are perceived and participate in I4.0 work systems; (ii) identify the main technological changes driven by I4.0; and (iii) instigate discussion regarding the impacts these changes may have for workers and the sustainability of work systems. Following a systematic review approach using the PRISMA protocol, the articles were organized into two main analysis axes: the technical changes brought about by I4.0, and the representation of the human worker within these new work settings. The findings reveal that a techno-centered approach still seems to be dominant in guiding the implementation of I4.0 models; secondly, as a consequence, the social dimensions of work tend to remain as residual issues, overshadowed by the promises related with technology (e.g., productivity, efficiency); finally, the representation of the Operator 4.0 remains blurry, as he/she is perceived as gender neutral, skillful, and perfectly fit for work, assuring the functioning (and compensating for the limits) of these systems. While I4.0 promises safer and more productive workplaces, issues related to employment conditions, emerging risks and health impacts become more prominent when analyzed from an activity-centered perspective. In terms of future research, a more heuristic analysis could be achieved through a participatory and work-centered approach and following a gender perspective. This way, visibility could be conferred to another side of I4.0, thus guaranteeing conditions for the sustainable development of these work situations.

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“…In contrast to a very deterministic view that assumes a direct relationship between technology and productivity, and an indirect one when it comes to guaranteeing collective and individual well-being, the analysis conducted in the interdisciplinary domain of work psychology and activity-centered ergonomics has shed light on a set of work-related risks, such as work intensification (Cunha et al 2021), and emerging impacts on health (Bobillier Chaumon andClot, 2016, Bobillier Chaumon et al 2019;Bobillier Chaumon, 2021).…”

Section: Introductionmentioning

confidence: 99%

Pleasure and Suffering at Work in the Technical Act: A Case Study From a Garment Factory in a Context of Technological Transformation

Cunha¹,

Silva²,

Maggioli³

et al. 2022

Proceedings of the 5th International Conference on Intelligent Human Systems Integration (IHSI 2022) Integrating People and Int

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At a time when the transformation of human-machine relationships is instigated by technological advances, the redefinition of know-how, the relationships with the worker collective and the risks and impacts on health have been pushed aside by the emphasis given to technological potential. More than in technology itself, it is through the technical act that these relationships are embodied: a process developed through experience which is not neutral to its socio-technical and organizational context, generating both pleasure and suffering. Through the analysis of work activity, using observations, individual and auto-confrontation interviews, a case study was conducted in a garment factory. Results give insight into four different dimensions which define efficient technical acts: understanding the machine, relationship with others, a job well done and risks and impacts on health. The management of these work dimensions is done to pursue a balance (which is always fragile) between work demands and health preservation.

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Emerging Technologies and Issues for Activity and Occupational Health

Cited by 5 publications

References 28 publications

The impact of Enabling Collaborative Situations in AR-assisted consignment tasks

The impact of Enabling Collaborative Situations in AR-assisted consignment tasks

Exploring the status of the human operator in Industry 4.0: A systematic review

Pleasure and Suffering at Work in the Technical Act: A Case Study From a Garment Factory in a Context of Technological Transformation

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