Emerging technical services models in the context of the past

An examination of electronic resource management in academic libraries in Ghana through the Techniques of Electronic Resource Management (TERMS) framework

“…Standardising ER workflow across libraries is a great challenge compared to print workflow that is fairly standardised across libraries worldwide (Albitz, 2008;Elguindi & Schmidt, 2012). Despite the lack of standardisation in the lifecycle of ERs as presented by these authors, there are similarities and common themes of content selection, licensing, acquisition, and access provision.…”

“…Irrespective of the ER workflow adopted in libraries, the workflow needs to be reviewed periodically for improvements. In this study, the management of ERs is considered as a complex iterative process as indicated in the literature (Bothmann & Holmberg, 2008;Elguindi & Schmidt, 2012;Mangrum & Pozzebon, 2012) and, in order to understand this phenomenon in the Ghanaian setting, a framework that would help investigate the process of managing the various stages or lifecycle of ERs was required. The TERMS framework (Emery & Stone, 2013a,b) was selected as a lens to investigate the management of ERs in the case institutions.…”