“…However, literature also shows that there is a diversity of areas to which, in particular, the public sphere usually outsource services or activities (i.e. internal services and services delivered to the community), such as communication (Brege et al , 2010); culture (Nogare and Bertacchini, 2015); education (Elinder and Jordahl, 2013); energy (Polzin et al , 2016); information technology (Cordella and Willcocks, 2012; Cuadrado-Ballesteros, 2014; Joha and Janssen, 2010); health (Czerw et al , 2014; Ikediashi and Ogunlana, 2015; Ikediashi et al , 2015); human resources (McCracken and McIvor, 2013); logistics (Zhu et al , 2017); maintenance (Assaf et al , 2011); and safety (Cabral et al , 2013; Puolokainen et al , 2018). Due to the variety of outsourced activities in the public sector, the outsourcing strategies formulation should consider contextual factors, such as the nature of outsourced activities, the characteristics of outsourced sectors, and their organizational culture (Fontana et al , 2019).…”