Emergent Citizen Groups and Emergency Management

Stallings, Robert A.; Quarantelli, E. L.

doi:10.2307/3135003

Cited by 352 publications

(265 citation statements)

References 2 publications

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“…Most governmental actors involved in a crisis have formal responsibilities, specified before the crisis begins. However, emergent members are typically non-profit and private actors who are largely unknown to planners ahead of time, or not considered important enough to include in plans (Stallings and Quarantelli 1985). Emergent actors hover on the edge of the network, and can form their own ad-hoc network (Tierney and Trainor 2004).…”

Section: Network Diversitymentioning

confidence: 99%

The Network Governance of Crisis Response: Case Studies of Incident Command Systems

Moynihan

2009

Journal of Public Administration Research and Theory

386

367

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This article examines the application of a structural innovation known as Incident Command Systems (ICS) in different crises. The ICS seeks to coordinate multiple response organizations under a temporary hierarchical structure. The ICS is of practical interest because it has become the dominant mechanism by which crisis response is organized in the United States. It is of theoretical interest because it provides insights into how a highly centralized mode of network governance operates. Despite the hierarchical characteristics of the ICS, the network properties of crisis response fundamentally affects its operations, in terms of the coordination difficulties that multiple members bring, the ways in which authority is shared and contested between members, and the importance of trust in supplementing formal modes of control.2

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Section: Network Diversitymentioning

confidence: 99%

The Network Governance of Crisis Response: Case Studies of Incident Command Systems

Moynihan

2009

Journal of Public Administration Research and Theory

386

367

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“…When it is critical to communicate information to tourists, residents can be activated through social media. The sharing economy, therefore, provides a way to turn 'emergent citizen groups' in a crisis into 'organized groups of citizens' (Stallings and Quarantelli 1985). It facilitates the contribution of residents to emergency and recovery efforts following a crisis and can be seen as a way towards building collaborative resilience in tourism destinations.…”

Section: Conclusion Limitations and Future Workmentioning

confidence: 99%

“…Resident participation and involvement in the community is fundamental for creation of resilient communities which, in turn, improves disaster readiness and recovery (Norris et al 2008). According to Stallings and Quarantelli (1985), emergent citizen groups in a crisis have to turn into organized groups of citizens and be linked to emergency management organizations. Help from residents can occur both during and after disasters (Helsloot and Ruitenberg 2004;Stallings and Quarantelli 1985), but exactly how is unclear from the crisis literature.…”

Section: The Potential Role Of Residents In Destination Recoverymentioning

confidence: 99%

Residents Open Their Homes to Tourists When Disaster Strikes

Hajibaba

Karlsson

Dolničar

2016

Journal of Travel Research

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Residents open their homes to tourists when disaster strikes AcknowledgementsWe thank the Australian Research Council (ARC) for support under grants DP110101347 (salary support) and DP120103352 (project support). We thank Tim Coltman and Dominik Ernst for their comments on previous version of this manuscript. AbstractResidents are key stakeholders of tourism destinations. Yet, to date, no study has investigated if and how residents can contribute to destination recovery when a disaster hits. The emergence of peer-to-peer networks offers an efficient platform for residents to open their homes to displaced tourists. Such help is particularly critical if key tourist infrastructure is severely damaged. But are residents willing to open their homes and help in other ways? The present study adopts a scenario-based survey research design, including Australians who live in tourism regions and Australian tourists. Results indicate that (1) segments of residents willing to support the tourism industry in disaster situations exist, and (2) tourists are willing to accept residents' offers of support. The more immediate the emergency, the higher the willingness to help and accept help. These insights point to the potential of involving residents in destination recovery efforts.

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“…hen a disaster happens to somebody, so many relief and health services are carried out by friends, relatives, and neighbors [1]. It is impossible to predict how people respond in disasters; however, anticipating risks and preparing people to deal with these risks can improve people's responses [2,3].…”

Section: Introductionmentioning

confidence: 99%

Selection Criteria of Hospital Volunteers for the Provision of Health Services in Disasters

Jannat

Ardalan

Malekpour

et al. 2017

HDQ

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Background: Hospitals need volunteers to help the injured people during disasters. Thus, it is necessary to prepare some criteria for selecting volunteers. The purpose of this study was to determine and prioritize individual and social criteria for selection of local volunteers in hospitals before disasters, the volunteers who provide health services for victims in disasters. Materials and Methods:This was an analytical descriptive study in which a researchermade questionnaire was used to collect the data in 2015. The statistical population consisted of emergency and health managers and experts in hospitals affiliated to Tehran University of Medical Sciences. The sample were selected using Cochrane methodology and calculated as 180 subjects. The data were analyzed through calculating mean, standard deviation, 1-sample t-test, and Friedman test using SPSS.Results: Based on the results, most personal and social criteria were significant (P≤0.05) and important in volunteers' selection. The results showed that the most important personal criteria were physical ability and fitness, practical expertise, and voluntary attendance experience with the mean ranks of 4.03, 3.94, and 3.77, respectively. Also among social criteria, prompt response with the mean rank of 7.26, responsibility with 6.25, and conscience with 6.06 have been determined as important factors in the selection of volunteers for health services of hospitals in disasters.Conclusion: Hospitals could select volunteers based on the determined criteria. Personal criteria of physical fitness and practical expertise along with social criteria of prompt response and responsibility were reliable norms that based on them, the best volunteers could be chosen to perform health duties and decrease injuries in relief and health services.

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Emergent Citizen Groups and Emergency Management

Cited by 352 publications

References 2 publications

The Network Governance of Crisis Response: Case Studies of Incident Command Systems

The Network Governance of Crisis Response: Case Studies of Incident Command Systems

Residents Open Their Homes to Tourists When Disaster Strikes

Selection Criteria of Hospital Volunteers for the Provision of Health Services in Disasters

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