Embedding peer support using social work values

Abstract

Purpose -The employment of mental health consumers as peer support workers (PSWs) to provide support to other consumers is gaining momentum around the world. The purpose of this paper is to explore the tensions and dilemmas for a social worker in developing a peer support programme at an inpatient psychiatric service in Australia. The author draws on her experience of embedding a peer support programme providing an insight into the difficulties experienced and strategies used which supported the embedding of PSWs. The discipline of social work has complimentary values to the philosophy of peer support as well as the skills to manage the broad range of activities and tasks associated with developing a new programme. Due to the profession's underlying knowledges and values social work is able to act as a bridge between mental health professionals such as doctors and nurses and PSWs giving social workers the ability to "interpret" the divergent languages, values, beliefs and practices. Design/methodology/approach -A retrospective analysis of peer support programme implementation using social work values as a point of reference. Findings -The author draws on her experience of embedding a peer support programme providing an insight into the difficulties experienced and strategies used which supported the embedding of PSWs. Due to the profession's underlying knowledges and values social work is able to act as a bridge between mental health professionals such as doctors and nurses and PSWs giving social workers the ability to "interpret" the divergent languages, values, beliefs and practices. Social implications -This paper arose out of a conference presentation and author's Master's Dissertation, for which she received honours marks. During the period she was implementing the peer support programme, there was a dearth of local (Australian) literature about peer support programme development; this paper is a response to that need as the author would have greatly appreciated some local wisdom about embedding peer support programmes. Originality/value -The authors believe this is a unique approach to a journal paper; certainly the authors have not discovered anything of its ilk previously. There is a lot of material available now about peer support, its benefits and challenges, and many are written by social work, psychology, psychiatric and nursing academics but without overt statement of the professional values which inform their practice.

Development and validation of perceived workplace support for small and medium-sized enterprise employees

“…The PCS dimension gave a low forecast with R 2 at 0.349 which implied the employees’ perception of support from co-workers regarding help, encouragement, suggestions, knowledge sharing for learning and development through four questions developed by researchers. The empirical result was consistent with the theory and concept of Beales and Wilson (2015), Blanchard and Thacker (2012), Chiaburu and Harrison (2008), Elias and Upton-Davis (2015), Jenkins et al (2018), Na-nan et al (2017), Qin et al (2018), Thomas and Salzer (2017) and Thompson and Bolino (2018). Furthermore, the four questions were confirmed by statistical analysis and concurred with empirical data.…”

“…However, a literature review suggested that not all factors have been tested simultaneously. For example, some researchers studied only factors of PWS, whereas others explored PWS together with PSS (Elias and Upton-Davis, 2015; Jenkins et al , 2018; Qin et al , 2018; Thomas and Salzer, 2017). In addition, some scholars selected to investigate only factors of PCS and PSRS in combination with others.…”

Roles of Social Workers in Mental Health Care Teams: A Systematic Review of the Literature

“…Social support groups come handy to them. This is because such groups have been known to provide platforms for providing emotional support, information, affirmation, and personal assistance (Cowan, 2018;Chen et al, 2019;Elias & Upton-Davis, 2015;Gowda et al, 2019). Social support is a type of social resource that accumulates through networks of human relationships that protects individuals from the effects of stressors (Robinson & Weiss, 2020).…”