Embedded Disruption: Facilitating Responsible Gambling with Persuasive Systems Design

Warren, Kristen; Parush, Avi; Wohl, Michael J. A.; Kim, Hyoun S.

doi:10.1007/978-3-319-07127-5_22

Cited by 4 publications

(3 citation statements)

References 27 publications

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“…Many of these interventions have been extensively tested in the world of video games, where our model of immersion also originates. We strongly encourage further research in this area to ascertain the utility of these and other consumer protection measures [78].…”

Section: Discussionmentioning

confidence: 96%

Understanding the Slot Machine Zone

Murch

Clark

2021

Curr Addict Rep

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Purpose of ReviewThe slot machine zone describes a 'trance-like' state of diminished attention to time passing and gamblingirrelevant events during Electronic Gaming Machine (EGM) use. This article summarizes two prominent theoretical accounts of this state and articulates a new account that seeks to integrate them. Recent Findings Zone experiences are correlated with gambling problems and may be amplified by specific features of EGMs and other modern gambling formats. Links with excitement, relaxation, and depression have been found, implicating both positive and negative reinforcement processes. Emerging evidence suggests gamblers in the zone are more focused on EGM use ('zoned in'). Models rooted in either Flow Theory or dissociation do not fully account for these effects. Summary Integrating earlier models, we propose a continuum of gambling immersion as a function of problem gambling severity. Cognitive studies aimed at clarifying the psychological nature of immersion will help inform programmes that treat and prevent gambling harm.

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Section: Discussionmentioning

confidence: 96%

Understanding the Slot Machine Zone

Murch

Clark

2021

Curr Addict Rep

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“…The community, family, industry, or player might offer different perspectives toward RG; similarly, scientists, ethicists, and health care providers might consider RG very differently. For example, players might view RG in terms of loss limits; the industry might view RG in terms of deposit limits, employee training, and technology design; and health care providers in terms of personal and family limits (e.g., Giroux, Boutin, Ladouceur, Lachance, & Dufour, 2008;Haefeli, Lischer, & Schwarz, 2011;LaPlante, Gray, LaBrie, Kleschinsky, & Shaffer, 2012;Warren, Parush, Wohl, & Kim, 2014;Wohl, Gainsbury, Stewart, & Sztainert, 2013) Ultimately, RG reflects a shared interest and responsibility. RG stakeholders include the gambler, gambling industry, community, regulators, and the government that either sponsors or regulates gambling.…”

Section: Responsible Gambling: Different Perspectivesmentioning

confidence: 99%

Extending the RENO model: Clinical and ethical applications.

Shaffer¹,

Ladouceur²,

Blaszczynski³

et al. 2016

American Journal of Orthopsychiatry

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The RENO Model, first published during 2004, described a science-based framework of responsible gambling principles for a range of industry operators, health service providers, community and consumer groups, and governments. These strategic principles serve as a guide for the adoption and implementation of responsible gambling and harm-minimization initiatives. This article extends the RENO Model core principles by describing how to apply these strategies to clinical practice. This discussion examines the central tenets of the model and includes a review of (a) the ethical principles that should guide the development, implementation, and practice of RENO Model responsible gambling activities; (b) a brief consideration of the various perspectives that influence the treatment of gambling-related problems; and (c) a discussion of key applied elements of responsible gambling programs. This article advances the argument that, to maximize positive outcomes and to avoid unintended harms, clinicians should apply science-based principles to rigorously evaluate the efficacy and impact of their clinical practice activities. (PsycINFO Database Record

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“…Substantial research exploring features of dynamic messages and gambling suggests several elements that need to be considered for a message to be effective in promoting behaviour change, similar to the case in other public health fields (Al-Hamdani, 2013;Pettigrew et al, 2014). These elements include the content and delivery of the message (Auer & Griffiths, 2014Gainsbury, Aro, Ball, Tobar, & Russell, 2015a, 2015bMizerski et al, 2012;Munoz, Chebat, & Borges, 2013;Munoz, Chebat, & Suissa, 2010;Palmer du Preez, Landon, Bellringer, Garrett, & Abbott, 2016;Riley-Smith & Binder, 2003;Warren, Parush, Wohl, & Kim, 2014), the perceived relevance of the message (Hare, 2006;Monaghan & Blaszczynski, 2005), and the individual characteristics of the consumer that the message is intended for (Mizerski et al, 2012). Munoz et al (2010Munoz et al ( , 2013 suggested that, for messages to be effective, the protection process proposed by the message in order to minimize problem gambling risk should seem effective, gamblers need to feel that they can follow the proposed process, and the warning must trigger enough cognitive activity to facilitate a change.…”

Section: Introductionmentioning

confidence: 99%

Exploring the Effectiveness of an Intelligent Messages Framework for Developing Warning Messages to Reduce Gambling Intensity

Armstrong

Donaldson

Langham

et al. 2018

JGI

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Warning messages are a common tool used in public health initiatives in an attempt to minimize consumer harm. Electronic gaming machines provide a unique opportunity to deliver messages that are personalized, that is, based on player behaviour, gambling history, and personal characteristics. This study explores whether messages that respond to player behaviour may be effective in reducing gambling intensity on the basis of the Intelligent Messages Framework (Langham, Thorne, Rockloff, & Donaldson, 2017). One-hundred and seventy-two participants (82 males, 90 females) from 20 to 88 years of age (M = 48.95, SD = 16.06) played a computerized gambling simulation. Participants were presented with a pop-up message following the 21st spin during game play, which varied according to message purpose (informative, self-monitoring, self-evaluative) and message frame (positive, challenging, negative). Results showed that female participants had faster betting speeds, greater betting persistence, and greater total losses in the negative, self-evaluative condition than in the other conditions. Findings suggest that messages need to be tailored appropriately to the consumer’s characteristics to be effective. Messages that do not consider the individual needs of the consumer may increase gambling intensity and therefore fail to be an effective harm-minimization tool. More sophisticated methods of delivering messages to consumers need to be developed and tested, particularly given that ineffective messages have the potential to be counterproductive in reducing gambling intensity.RésuméLes messages d’avertissement sont un outil souvent utilisé dans les initiatives de santé publique pour minimiser les préjudices causés aux consommateurs. Les machines de jeux électroniques offrent une possibilité unique de livrer des messages personnalisés, c’est-à-dire basés sur le comportement des joueurs, l’historique de jeu et les caractéristiques personnelles. Cette étude évalue si les messages qui répondent au comportement des joueurs peuvent être efficaces pour réduire l’intensité du jeu sur la base du cadre de travail de messages intelligents (Intelligent Messages Framework) (Langham, Thorne, Rockloff et Donaldson, 2017). Cent-soixante-douze participants (82 hommes, 90 femmes) âgés de 20 à 88 ans (M = 48,95, SD = 16,06) ont participé à une simulation de jeu informatisée. Les participants ont reçu un message contextuel à la suite du 21e tour de jeu, qui variait en fonction du but du message (informatif, auto-surveillance, auto-évaluation) et du cadre du message (positif, stimulant, négatif). Les résultats ont montré que les participantes avaient des vitesses de pari plus rapides, une plus grande persistance de paris et des pertes totales plus importantes dans la condition négative d’auto-évaluation, comparée à d’autres conditions. Les résultats indiquent que pour être efficaces, les messages doivent être adaptés de manière appropriée en fonction des caractéristiques du consommateur. Les messages qui ne tiennent pas compte des besoins individuels du consommateur peuvent augmenter l’intensité du jeu et ainsi n’être d’aucune utilité pour minimiser les dommages. Il est nécessaire de concevoir et de tester des méthodes plus sophistiquées pour livrer des messages aux clients, d’autant plus que les messages inefficaces peuvent être contre-productifs pour réduire l’intensité du jeu.

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Embedded Disruption: Facilitating Responsible Gambling with Persuasive Systems Design

Cited by 4 publications

References 27 publications

Understanding the Slot Machine Zone

Understanding the Slot Machine Zone

Extending the RENO model: Clinical and ethical applications.

Exploring the Effectiveness of an Intelligent Messages Framework for Developing Warning Messages to Reduce Gambling Intensity

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