Email consultations in general practice

Early experience of the use of short message service (SMS) technology in routine clinical care

“…Many doctorpatient exchanges need not be face-to-face, or even synchronous, hence the rising popularity of email communication for some aspects of non-urgent communication. 7 …”

Evaluating the impact of the Eastern Academic Health Science Network Transformation Support Unit

“…Booking appointments and ordering repeat prescriptions online also seem to increase convenience for patients (Wyatt, 2015, Neville et al, 2004.…”

Why study?

“…4 Modest co-payment does not significantly influence health seeking behaviour. 5 Patients do not tend to think in 'primary' and 'secondary' care when in (perceived) need for urgent care. To change patient behaviour, we need well-designed, multifaceted interventions envisaging high quality and sustainable health care, not in response to dissatisfied groups of professionals.…”

“…Traditional pre-clinical iBSc degrees have often influenced students academically, and discouraged them from becoming GPs. 4,5 The PHC iBSc course is a relatively new course at UCL, and it aims to widen the scope of medical education by developing research, clinical and critical appraisal skills as well as exploring general practice in depth. 6 We carried out a case-control study of current UCL students, in the form of an online survey.…”