Elevating strengths and capacities

Wong-Villacrés, Marisol; Erete, Sheena; Gautam, Aakash; Ismail, Azra; Kumar, Neha; Pei, Lucy; Roldan, Wendy; Ahumada-Newhart, Verónica; Badillo-Urquiola, Karla; Hernandez, J. Maya; Poon, Anthony; Reynolds-Cuéllar, Pedro; Motti, Vivian Genaro

doi:10.1145/3549068

Cited by 5 publications

(1 citation statement)

References 6 publications

(5 reference statements)

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“…When engaging underserved communities in the design of computing technologies, standard user-centered methods often falter as they assume a positive relationship between researchers and participants [23], encode infantilizing treatment of participants [34], and may perpetuate forms of institutional racism [87,94]. Communitybased research, where community members and researchers work in tandem to conduct research and derive solutions, can result in outcomes which center community ideas, assets, desires, and needs [39,98]. Doing so successfully requires an awareness of the power dynamics at play across stakeholders [79].…”

Section: Community-driven Research In Computingmentioning

confidence: 99%

Deconstructing the Veneer of Simplicity: Co-Designing Introductory Generative AI Workshops with Local Entrepreneurs

Kotturi,

Anderson,

Ford

et al. 2024

Proceedings of the CHI Conference on Human Factors in Computing Systems

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Generative AI platforms and features are permeating many aspects of work. Entrepreneurs from lean economies in particular are well positioned to outsource tasks to generative AI given limited resources. In this paper, we work to address a growing disparity in use of these technologies by building on a four-year partnership with a local entrepreneurial hub dedicated to equity in tech and entrepreneurship. Together, we co-designed an interactive workshops series aimed to onboard local entrepreneurs to generative AI platforms. Alongside four community-driven and iterative workshops with entrepreneurs across five months, we conducted interviews with 15 local entrepreneurs and community providers. We detail the importance of communal and supportive exposure to generative AI tools for local entrepreneurs, scaffolding actionable use (and supporting non-use), demystifying generative AI technologies by emphasizing entrepreneurial power, while simultaneously deconstructing the veneer of simplicity to address the many operational skills needed for successful application. CCS CONCEPTS• Human-centered computing → Empirical studies in HCI; Empirical studies in HCI.

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