Electronic surveillance in the global workplace: laws, ethics, research and practice

Kidwell, Roland E.; Sprague, Robert

doi:10.1111/j.1468-005x.2009.00228.x

Cited by 34 publications

(29 citation statements)

References 47 publications

(55 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…However, while surveillance has long been recognised as part of the ‘armoury’ of managerial practices in the workplace (Thompson ), the digitisation of surveillance technologies, in workplaces and elsewhere, has meant that information is now far more amendable to storage, transmission and computation and more easily deposited, sorted, classified and retrieved, than analogue methods (Introna and Wood ; Norris and Armstrong ). Hence, employers can now watch employees via CCTV, record telephone calls, monitor office conversations and computer screens, log key strokes, and pinpoint the whereabouts of an individual in a building or company car (Kidwell and Sprague ; Martin et al . ).…”

Section: Sources Of Contestation Related To Social Mediamentioning

confidence: 99%

Social Media(tion) and the Reshaping of Public/Private Boundaries in Employment Relations

McDonald

Thompson

2015

Int J Management Reviews

111

View full text Add to dashboard Cite

Tensions surrounding social media in the employment relationship are increasingly evident in the media, public rhetoric, and courts and employment tribunals. Yet the underlying causes and dimensions of these tensions have remained largely unexplored. This article firstly reviews the available literature addressing social media and employment, outlining three primary sources of contestation: profiling, disparaging posts and blogs, and private use of social media during work time. In each area, the key dynamics and underlying concerns of the central actors involved are identified. The article then seeks to canvas explanations for these forms of contestation associated with social media at work. It is argued that the architecture of social media disrupts traditional relations in organisational life by driving employer and employee actions that (re)shape and (re)constitute the boundaries between public and private spheres. Although employers and employees are using the same social technologies, their respective concerns about and points of entry to these technologies, in contrast to traditional manifestations of conflict and resistance, are asymmetric. The article concludes with a representational summary of the relative legitimacy of concerns for organisational actors and outlines areas for future research

show abstract

Section: Sources Of Contestation Related To Social Mediamentioning

confidence: 99%

Social Media(tion) and the Reshaping of Public/Private Boundaries in Employment Relations

McDonald

Thompson

2015

Int J Management Reviews

111

View full text Add to dashboard Cite

show abstract

“…The EPM technology thus improves human resource management by providing accurate, consistent and impartial methods of collecting performance information. The argument is also that the technology can protect employee health and safety and guard the company against abuse of resources and potential liability by monitoring behaviours of workers, customers and other visitors to the workplace as well as the overall work environment (Kallman, 1993; Wood, 1998; Kidwell and Sprague, 2009). Kidwell and Sprague (2009) point out that sellers of electronic surveillance systems market their wares by focusing on the ability of the systems to deliver productivity improvements by providing more exact measures of output, lower costs by reducing the ability of employees to engage in slacking behaviours and lower levels of liability, accidents and theft through the use of video surveillance.…”

Section: Ideas About Managementmentioning

confidence: 99%

EPM technology and the psychosocial work environment

Rafnsdóttir¹,

Guðmundsdóttir²

2011

New Technology, Work and Employment

View full text Add to dashboard Cite

show abstract

“…Privacy protection laws tend to restrict the improper dissemination of personal information to unauthorized people (Kidwell, Sprague, 2009). A consistent pattern among the three Baltic States is to have a corporate entity to provide a warning of some kind before giving out private information to a third party (in general).…”

Section: Privacy Concernsmentioning

confidence: 99%

New media usage and privacy policies of newspaper websites of the Baltic States

Kaupins

Reed

2012

Verslo Ir Teisės Aktualijos / Current Issues of Business and Law

View full text Add to dashboard Cite

This study examines how new media and privacy policies have penetrated the top twelve online newspaper websites in the Baltic States (Estonia, Latvia, and Lithuania). New media involves new computer communication techniques such as social networks, mobile applications, blogs, Really Simple Syndication feeds, and forums. New media can be used by management as a tool to attract new customers, develop a higher awareness of the organization, and stay engaged with customers, marketers, and employees.Results show that the top twelve Latvian newspaper websites make most use of Facebook and Twitter, whereas Estonian newspaper websites tend to use Really Simple Syndication feeds and forums the most among the three countries. Lithuanian newspaper websites have the edge among mobile phone users. Forums and Really Simple Syndication feeds are the most commonly used new media applications among the newspaper sites.Newspaper websites must often balance privacy with freedom of speech, research the readership, and market readers to others. Unfortunately, privacy policies related to new media tend to be inconsistent across newspaper sites. The sites that are more popular on the Internet tend to have the largest protection against transferring reader-provided personal data to third parties. Estonian newspaper websites tend to have the largest number of privacy protections including limits to reader speech, right to edit reader-provided content, Gundars E. Kaupins, Decateur Reed, J. D. New media usage and privacy policies of newspaper websites of the Baltic States 28 disclaimer of responsibility of reader-provided content, policies associated with privacy of personal information protected, and a statement announcing infringements of rules incur legal liability for anyone submitting inappropriate content to the newspaper. Keywords Naujų žiniasklaidos priemonių panaudojimas Baltijos valstybių laikraščių tinklalapiuose ir jų privatumo politika AnotacijaŠioje studijoje nagrinėjama, kaip naujos žiniasklaidos priemonės ir privatumo politikos nuostatos prasiskverbė į Baltijos valstybių (Estijos, Latvijos ir Lietuvos) dvylikos pagrindinių laikraščių tinklalapius. Naujos žiniasklaidos priemonės reiškia tokias naujas kompiuterinių komunikacijų technologijas kaip socialiniai tinklai, mobiliosios prietaikos, tinklaraščiai, RSS sąsajos ir forumai. Įmonių vadovybė gali naudoti naujas žiniasklaidos priemones kaip įrankį siekdama pritraukti naujų klientų, padidinti organizacinį sąmoningumą ir palaikyti ryšius su esamais klientais, pardavėjais ir darbuotojais.Tyrimo rezultatai rodo, kad dvylikos pagrindinių Latvijos laikraščių tinklalapiai daž-niausiai naudojasi Facebook ir Twitter, tuo tarpu Estijos laikraščių tinklalapiai labiausiai iš trijų valstybių yra linkę naudotis RSS sąsajomis ir forumais. Lietuvos laikraščiai internete yra populiariausi tarp mobiliojo ryšio paslaugų vartotojų. Forumai ir RSS sąsajos yra laikraščių tinklalapiuose labiausiai paplitusios naujos žiniasklaidos priemonės.Laikraščių tinklalapiai neretai privalo derinti...

show abstract

Electronic surveillance in the global workplace: laws, ethics, research and practice

Cited by 34 publications

References 47 publications

Social Media(tion) and the Reshaping of Public/Private Boundaries in Employment Relations

Social Media(tion) and the Reshaping of Public/Private Boundaries in Employment Relations

EPM technology and the psychosocial work environment

New media usage and privacy policies of newspaper websites of the Baltic States

Contact Info

Product

Resources

About