Electronic library resource use by postgraduate students at a university of technology in South Africa

Abstract

Background: A university of technology in South Africa provides different kinds of e-library resources to its users. Not much is known about the use of these e-library resources by postgraduate students. The existing literature focuses mostly on using e-library resources by all university students and do not specifically emphasise postgraduate students. Therefore, there is a need for a study to investigate the use of e-library resources by postgraduate students.Objective: The study aimed to investigate the use patterns and the factors influencing the use of e-library resources by postgraduate students of a university of technology in South Africa.Method: The unified theory of acceptance and use of technology (UTAUT) model was used to conceptualise the study. A quantitative approach was used with a descriptive survey research method. Questionnaires were designed and distributed through email using survey monkey.Results: Facilitating conditions (FCs) directly influence postgraduate students’ intention to use e-library resources and age moderates the influence of facilitating conditions on e-library resource use. Mediated by behavioural intention (BI), e-library resource use is influenced by performance expectancy (PE), by effort expectancy (EE) and by social influence (SI).Conclusion: The UTAUT model was used to determine the use patterns and the factors influencing the use of e-library resources by postgraduate students of a university of technology in South Africa.Contribution: The literature has underemphasised the need to investigate the influence of postgraduate students in South African universities using e-library resources. Therefore, the study results are expected to fill that gap.

Conceptual change management framework for effective use of examination administration system: a systemic review

“…It is against this background that the change management factors are viewed as facilitating conditions and sine qua non for effective use of EAS through the use of EAS and IS adaptive use. Ever since Venkatesh et al (2003) theorized FCs as having effect on UB and empirically proving that the studies such as Mashaba and Pretorius (2023) and Dwivedi et al (2019) also demonstrate that facilitating conditions have effect on the use of technology. This is among the reasons why the UTAUT model was espoused in this paper.…”

“…FCs refers to a degree to which users/organizations or groups believe that they have technical/organization resources and support exists to support the use of system (Mashaba and Pretorius, 2023). In this study model, the variable accounts for the external (e.g., individual/ group/ organization interventions such as change management programmes) factors (determinants) in the environment (Liew et al, 2014).…”

“…Therefore, adding the mediating variables such as technology use (exploitative use) and IS adaptive use (explorative use) to explain the impact of change management on the effective use will highlight the mechanism through which change management can influence the effective use of EAS. This paper borrows from the work of Sun et al (2019) and Koo et al (2015) on two types of IS use (i.e., exploitative, and explorative), UTAUT (Venkatesh et al, 2003) and EUT (Burton-Jones and Grange, 2013) in explaining the application of change management factors collected from literature.According to Venkatesh et al (2016), the UTAUT model has been applied in many various research contexts for instance electronic-library (Mashaba and Pretorius, 2023) and technology acceptance Dwivedi et al (2019). Venkatesh et al (2016) also reported some progress in area of UTAUT integration with other models such as IS success model (Kim et al, 2007) and task-technology fit (Zhou at al., 2010).…”

Change Management Model for Effective Use of Examination Administration System: Developing Country Case Study

“…In this paper, the change management dimensions are regarded as facilitating conditions of the use of technology in the UTAUT. One of the motivation for the adoption of UTAUT theory is according to Venkatesh et al [42], the UTAUT model has been applied in many various research contexts for instance e-library [43] and technology acceptance [44]. From this study literature review there, is inadequate application of the UTAUT model in particular the EAS in South Africa's TVET colleges settings.…”

Developing a change management measurement instrument for effective use of examination administration system

“…In this study, the change management dimensions are regarded as facilitating conditions of the use of technology in the UTAUT. One of the motivations for the adoption of UTAUT theory is according to Venkatesh et al (2016), the UTAUT model has been applied in many various research contexts for instance e-library (Mashaba & Pretorius, 2023) and technology acceptance Dwivedi et al, 2019). From this study literature review there is inadequate application of the UTAUT model in particular the EAS in South African TVET colleges setting.…”