“…Updating, understood as the regular provision of information is therefore crucial to minimize the characteristic asymmetric distribution of information between fundraisers and potential contributors, particularly in digitally-enabled charitable campaigns (Yang et al, 2016;Tremblay-Boire & Prakash, 2017;Gleasure & Feller, 2018). In response to this information gap, potential donors may also collect information on past performance of promoters through the personal scrutiny of sites and (online) word-of-mouth in order to ensure their donations will be handled effectively (Cockrell et al, 2016;Tremblay-Boire & Prakash, 2017). In this sense, quantity, quality and accessibility of information is material, namely, the periodical updating on campaign progresses and on final allocation, and uses of funds (Byrnes et al, 2014;Fondevila et al, 2015;Choi & Kim, 2016;Kim et al, 2016a, b;Tanaka & Voida, 2016;Salido-Andres et al, 2019a, b), which would also reinforce the legitimacy of the campaign (Tanaka & Voida, 2016).…”