Electronic (e-) Procurement Adoption and Users’ Experience in the Nigerian Construction Sector

Ibem, Eziyi O.; Aduwo, Egidario B.; Afolabi, A.O.; Oluwunmi, Adedamola O; Tunji-Olayeni, P .F; Ayo-Vaughan, Emmanuel A.; Uwakonye, Uwakonye O.

doi:10.1080/15578771.2020.1730527

Cited by 18 publications

(17 citation statements)

References 5 publications

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“…Other relevant studies on EP adoption regarding significant issues such as the user experiences on EP platforms and supplier's perspectives have been conducted by [57,[81][82][83]. For instance, inferring from the study of [84,85] the two end-to-end spectrums of e-procurement adoption encapsulates initial adoption (microscale) and institutionalization (macroscale).…”

Section: Ep Adoption Models and Associated Success Factorsmentioning

confidence: 99%

Evolution of Electronic Procurement: Contemporary Review of Adoption and Implementation Strategies

Chan

Owusu

2022

Buildings

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Since the advent of the first form of electronic procurement (EP), the procurement process (i.e., the stages and underlying activities) has evolved to transform the world of commerce significantly. In the construction industry, EP has revolutionized the operational schema of traditional procurement and has paved the way for the development, advancement, and application of more intelligent tools for handling and executing procurement activities of infrastructure-related works. Although the development or adoption of EP-related tools has not been encouraging due to the industry’s conservative nature, in this study, we review the evolution and developments of EP to date. It explores the adoption and implementation strategies of extant and projected EP developments and develops a conceptual framework to explicate the developmental transitions of EP. While there are many studies on EP, there is still a long way to transition into a more intelligent execution of EP-related activities. A total of 64 EP-related manuscripts and other valuable studies were examined to realize the stipulated objective as well as identify the thematic constructs developed under the subject matter. The explorations conducted in this study are intended to contribute to the understanding of the extant discussion on both EP and smart procurement (SP), their adoption strategies, implementation, and applications in infrastructure projects. It elucidates the significant constructs that define and underpin the theoretical implications of EP and SP adoption and implementation. Lastly, the framework highlights the projected developments and transition phases of EP to intelligent procurement (IP).

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Section: Ep Adoption Models and Associated Success Factorsmentioning

confidence: 99%

Evolution of Electronic Procurement: Contemporary Review of Adoption and Implementation Strategies

Chan

Owusu

2022

Buildings

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“…User satisfaction is important to determine the success of an e-procurement system [9]. Similarly, Ibem et al [17] mentioned that users' experience with e-procurement is influenced by the ease of use of the technology. [3] reiterates that when procurements become increasingly complex, local governments are less likely to rely on the technology support associated with e-procurement.…”

Section: "System Has Privacy and Security With Password Protection" (...mentioning

confidence: 99%

“…Despite the fact that e-procurement technology is now compulsory in many organizations or industries, individual acceptance is sometimes difficult to force, and disgruntled users will find ways to avoid using the system. Although there is a lack of published articles on users' experience with eprocurement that the authors have identified, it can be concluded from the existing studies that users' experience with e-procurement from various perspectives by companies is still insufficient [17]. In the work by Deraman et al [18], it is mentioned that e-procurement is one of the initiatives by the government to meet enterprise objectives, but they fail to generate quantifiable benefits.…”

Section: Introductionmentioning

confidence: 99%

Quality Requirements of Electronic Procurement System for Enhancing its User Experiences (UX)

Yusof¹,

Hashim²,

Hussain³

2022

Int. J. Adv. Sci. Eng. Inf. Technol.

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Presently, electronic (e-) procurement system is crucial for buying and selling supplies, and services between the government and individuals over the online environment. E-procurement is one of the Business to Consumer (B2C) applications that has the benefits of reducing transaction costs and supplier's payment with increased information quality and accuracy of system. Nonetheless, users are still facing difficulties in using the e-procurement system thus causing them to feel dissatisfied. Moreover, studies related to user experience (UX) and e-procurement systems are also lacking in terms of UX interaction with this system. Users also face the problems such as lack of transparency and efficiency, corruption, and complicated procedures. There are other barriers faced by them such as prejudice, resource constraints and lack of experience. Therefore, this study aims to identify quality requirements of the e-procurement system which enhance their user experiences. This study uses a qualitative method (open-ended interviews) for data collection. The selection of the participants was done through purposive sampling and analyzed using a qualitative data analysis tool. The results revealed from interviews, that there are seven quality requirements that are important namely, effectiveness, efficiency, satisfaction, security, user interface aesthetics, ease of use and learnability. This study will be useful for system developers, and designers to put emphasis on these quality requirements for better user experience in enhancements of e-procurement in the future.

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“…The potential of E-procurement is brought so many changes in the business (Aberdeen, 2001). In the research relevant data have been gathered about the factors that affect the Supply chain performance and gaps are identified which filled by accepting all the e-invoicing and e-payments factors and elements that are important in making effective supply chain performance so, there is a gap found in which a cross level analysis is not investigated accordingly, which have a most worthy of investigation while considering the importance their encouragement of characteristics and technology usage, in this study the main focus is on the reducing the cost, purchasing cycle process and reduce the risk of payments through e-procurement which is the main factor which reduce the both internal and external risk (Ibem, 2020).…”

Section: Significance Of the Researchmentioning

confidence: 99%

Effects of E-Procurement on Supply Chain Management in the Modern Era

Siddiqui

Abbas

Idrees³

et al. 2022

International Journal of Social Science Entrepreneurship

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This study examines the relationship of e-procurement i.e., e-payment, e-tendering, e-invoicing and e-customer relationship management on the performance of supply chain management. It is observed that previously it is quite a time-consuming and energy absorbing activity as well as it is inefficient too. With the introduction of e-procurement in the organization, the overall process can be less time consuming as well as it is also very much efficient in order to do all procurement related activities in a timely manner. In this research it has been analyzed that e-procurement is a key role in future for companies as there are many companies already switching their supply chain management process into e-procurement activities as it can be proved in the previous studies that shows how important e-procurement is on the supply chain management and its performance. Present studies attempt the best possibilities with the effect of e-procurement steps which are in practices in supply chain process in Pakistan and manufacturing sector. Through the help of SPSS software, we are able to find the impact of supply chain with e-procurement variables which has a positive impact on supply chain management and results are agreed with the findings of research. The results show that the four electronic variables of E-Procurement are essential factor which directly reduce uncertainty in supply chain functions increase supply chain activities and practices, fast moving process, fast moving supply chain order, fulfillment of orders with quick and improve supply chain performance.

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Electronic (e-) Procurement Adoption and Users’ Experience in the Nigerian Construction Sector

Cited by 18 publications

References 5 publications

Evolution of Electronic Procurement: Contemporary Review of Adoption and Implementation Strategies

Evolution of Electronic Procurement: Contemporary Review of Adoption and Implementation Strategies

Quality Requirements of Electronic Procurement System for Enhancing its User Experiences (UX)

Effects of E-Procurement on Supply Chain Management in the Modern Era

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