Electronic Commerce: Theory and Practice

Išoraitė, Margarita; Neringa, Miniotienė,

doi:10.33019/ijbe.v2i2.78

Cited by 43 publications

(34 citation statements)

References 1 publication

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“…In the last decade, information technology infrastructure and Internet penetration were developing rapidly across the world, leading to the growth of e-commerce. Globally, the Internet and e-commerce are rapidly evolving, contributing to a positive customer experience [8]. The emergence of the Internet and e-commerce has brought about a wide range of opportunities to enterprises and customers worldwide [8].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Globally, the Internet and e-commerce are rapidly evolving, contributing to a positive customer experience [8]. The emergence of the Internet and e-commerce has brought about a wide range of opportunities to enterprises and customers worldwide [8]. With the rising importance and popularity, there is a growth in the number of active shoppers across the world [9].…”

Section: Literature Reviewmentioning

confidence: 99%

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The Role of Mobile Application Acceptance in Shaping E-Customer Service

Khrais

Alghamdi

2021

Future Internet

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Most retailers are integrating their practices with modern technologies to enhance the effectiveness of their operations. The adoption of technology aims to enable businesses to accurately meet customer needs and expectations. This study focused on examining the role of mobile application (app) acceptance in shaping customer electronic experience. A mixed method was adopted, in which qualitative data were collected using interviews, and quantitative data were gathered using the questionnaires. The results indicate that mobile app acceptance contributes to a positive customer experience while purchasing products and services from online retailers. Mobile apps are associated with benefits, such as convenience, ease of use, and the ability to access various products and services. With the rapid development in technology, e-commerce retailers should leverage such innovations to meet customer needs.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

The Role of Mobile Application Acceptance in Shaping E-Customer Service

Khrais

Alghamdi

2021

Future Internet

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“…E-Commerce merupakan model bisnis yang sangat berkembang dan menjanjikan dengan memanfaatkan teknologi informasi dan komunikasi (TIK) [12]. Menurut TURBAN, et.…”

Section: Pendahuluanunclassified

Uji Usabilitas Sistem Jual Beli Produk Pertanian

et al. 2020

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Sebuah proyek pengembangan perangkat lunak melalui banyak tahapan dimulai dari pendefinisian kebutuhan sampai dengan penerapan. Sebelum proses penerapan sistem, tim pengembang akan melakukan uji kebergunaan (usabilitas) terhadap aplikasi. Tahap ini sangat penting untuk menjamin agar proses implementasi dapat dilakukan dengan baik dengan minimalisasi permasalahan. Tahapan dalam penelitian meliputi studi pendahuluan, penentuan responden, pengembangan tools uji, pembuatan scenario tugas, pelaksanaan tes, analisis data, dan perumusan hasil. Uji dilakukan terhadap tiga puluh lima responden, tiga puluh responden merupakan pembeli dan penjual sementara lima responden sebagai admin pembeli dan penjual pada sistem. Responden yang terlibat dalam pengujian merupakan pembeli dan penjualan produk pertanian dari daerah Bantul dan Salatiga. Pengujian dilakukan terhadap efisiensi dan efektifitas sistem. Efisiensi diukur melalui Time on Task Rate dan Number of Clicks Rate, sementara efektifitas diukur melalui Task Success Rate dan Error Rate. Berdasarkan hasil pengujian diketahui bahwa sistem cukup efisien dan memiliki efektifitas yang baik.

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“…The result will be presented as a document that contains all jobs that identical to the structure of the predefined Ontology as shown in Fig.5 and Fig.6. Dealing with E-commerce (Electronic commerce) means dealing with enormous types of products [12] and each product may have different prices on different web sites.…”

Section: Jobs Searching Processmentioning

confidence: 99%

Semantic Nested Search Engine via Integration Ontology With Multi-Agent System

Elsayed

ELHabashy

Khaled

2019

Al-Azhar Bulletin of Science

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Global and private search engines retrieve a huge amount of information within thousands of web pages. That is based on user's search criteria. Nevertheless, it is a challenge to analyze all the information retrieved to match her/his required information. Solving this challenge needs to combine information retrieval systems (IR) with text mining and artificial intelligent approaches. This paper proposes enhanced search engines to be semantic nested search which can be used in business domain. This is via integrating Ontology, Multi-agent technology, and human computer interaction (HCI) concepts. Where Ontology provides a semantic view for understanding the pages contents then Multi-agent collects synchronously the selected information from each link. The proposed semantic nested search engine (SNS) have three phases and use four agents. The SNS engine will be applied on three case studies; jobs search, ecommerce products search and the scientific conferences search. We use different accuracy measurement such as relevant results, recall, precision and F-score. Also, we compare the proposed SNS engine with Google, Yahoo and Bing general search engines. The proposed system consume time. But the run time is not bad relative to the manual searching time inside the links, i.e. overall, the proposed SNS saves users' time and effort.

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Electronic Commerce: Theory and Practice

Cited by 43 publications

References 1 publication

The Role of Mobile Application Acceptance in Shaping E-Customer Service

The Role of Mobile Application Acceptance in Shaping E-Customer Service

Uji Usabilitas Sistem Jual Beli Produk Pertanian

Semantic Nested Search Engine via Integration Ontology With Multi-Agent System

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