Electronic Commerce 2018

Abstract

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Customer Experience Factor Analysis Towards Customer Satisfaction Online Shopping

“…Concerns about trust in privacy and service fulfillment when doing business online were identified as significant barriers to what online commerce faces and economic growth in digital business (Dhiranty et al, 2017). Opportunities that support industrial growth in 2019 are also very promising, where according to the prediction of economic consultants McKinsey, in 2020 there will be a growth of eight times the total online spending in Indonesia, which is around USD 55 -65 billion (Syarizka, 2019).…”

Pemodelan Hasil Elisitasi Kebutuhan Sistem Penjualan Online Menggunakan Metode Knowledge Acquisition in Automated Specification

“…Definisi e-commerce sendiri terkait erat dengan istilah ebusiness yaitu kegiatan bisnis yang tidak terbatas pada transaksi jual beli namun lebih umum merupakan kegiatan menyeluruh dari proses Supply Chain Management (SCM) perusahaan dalam mendukung dan meningkatkan kegiatan transaksi bisnisnya menggunakan jaringan internet [1].…”

Computational Modeling With Uncertainty of Frequent Users of E-Commerce in Spain Using an Age-Group Dynamic Nonlinear Model With Varying Size Population

“…The diffusion of EC has increased its business volume much more than the traditional commerce in the recent years. Several factors have fostered this growth: as it is not necessary to go physically to the shop, it saves time; it allows to compare quality, features and prices without moving from home; there are a lot of free apps for shopping using the smartphone; it is possible to read the opinion and comments of other customers who bought the same item you want to purchase; the purchasing platforms allow the connection to social networks [15].…”

“…Also, EC is transforming the traditional business models in travels, banking, fashion, transportation, etc. [15].…”