Abstract:This work studies the satisfaction experienced by electricity customers in Osun, Lagos, and Ogun States during the recent lockdown occasioned by the COVID-19 pandemic. The measures of the satisfaction are based on the hours of electricity supply during the period, easiness experienced for payment of prepaid bill and swiftness in faults correction of the distribution companies involved. A questionnaire was developed using Google Forms. The form was shared through various online platforms. A total of 274 electri… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.