“…Innovation is an almost organic process of growth in which motivation of employees is the key success factor ( The problem with these two concepts of organizations is, that neither the formal properties of an organization nor the individual characteristics of its employees are a valid predictor of successful implementation of an innovation, however evidence based it might be (Greenhalgh, Robert, Macfarlane, Bate, Macfarlane & Kyriakidou, 2005). There exists a persistent "quality chasm" (Institute of Medicine, 2001) between innovation process design and the actual innovation potential of an organization (Meissner & Sprenger, 2011;Meissner, 2014). Successful innovation seems to depend on chance and good luck, also known as serendipity (Golin, 1957), rather than on sound vision and managerial competence.…”