Eğitim Örgütlerinde Çatışma ve Çatışma Yönetimi

Abstract

The data obtained show that conflicts are inevitable within educational organizations and if not handled correctly, these conflicts can negatively affect organizational productivity. This article provides an overview of the nature, types and sources of conflicts in educational organizations. The types and effectiveness of conflict management techniques are also discussed. Among the sources of conflicts are factors such as organizational structure, role ambiguity, different value and belief systems, communication problems and resources. The most common types of conflicts in educational organizations include administrator-teacher, teacher-student, teacher-teacher and student-student conflicts. Types and effectiveness of conflict management techniques are also discussed in the article. These include techniques such as compromise, competition, cooperation, avoidance, and conformity. The article also highlights the factors that play a role in the conflict management process. These factors include personality traits, cooperation, communication, trust, and leadership. In conclusion, conflict management within educational organizations is an important factor to increase organizational efficiency. This article highlights the importance of research in this area by presenting a summary of important studies in the literature on conflict management in educational organizations. Keywords: Conflict, Conflict management, Conflict in educational organizations