Eficacia del proyecto de creación del Centro Deportivo de la Fuerza Aérea desde la perspectiva de las partes interesadas

Abstract

This study aimed at analyzing how the critical success factors in the optics of its stakeholders, impact the effectiveness of the deployment project of the Air Force Sports Centre (CDAer). The main actors involved in the process were identified and subjected to an investigation through a questionnaire. The instrument was based on the critical success factors proposed by Pinto and Slevin (1987). The questions were adapted to the reality of the proposal in order to allow analysis of the degree of importance of each critical and strategic effectiveness and project tactics. The results showed that most of the stakeholders understand that the project follows the right track and has a high strategic rather than tactical effectiveness, but some need to receive more attention so that their expectations are met. The methodology enabled even to point out potential errors that may occur in the implementation of the CDAer and that they should be better managed. In conclusion, we suggest that a clear diagnosis of their problems is to be carried out, especially those related to customers, personnel, financial resources and the organizational structure, respecting the balance between the strategic and tactical effectiveness of the proposal in order to cater to all interested parties.