Efficiency of water service management alternatives in Spain considering environmental factors

Higuera-Molina, Emilio José de la; Campos-Alba, Cristina María; López-Pérez, Germán; Gómez, J. L.

doi:10.1016/j.jup.2023.101644

Cited by 5 publications

(5 citation statements)

References 97 publications

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“…Among the public services for the provision of which local governments are responsible, water supply is one of the most studied due to its vital importance [3] and its provision is mandatory for local governments in many countries [4,5]. Such is its importance that the United Nations, in the General Assembly Resolution of 28 July 2010, recognized access to water and sanitation as one of the fundamental and necessary human rights [33].…”

Section: Transparency In Water Servicementioning

confidence: 99%

“…In the case of entities that provide public water services, the need to achieve these benefits is even more evident, given the current situation, in which factors such as climate change or increased urbanization could have significant effects on water resources, which is especially evident in countries such as Spain [3]. On the other hand, the current water governance framework in Spain is complex, as it involves numerous actors with different responsibilities [28], which can make digitalization a key element for improving governance.…”

Section: Digitalization In Water Servicementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

“…The provision of public services is a widely studied and analyzed topic in the scientific literature [1][2][3]. Among these, the water supply service is one of the most studied in the scientific literature due to its importance, even more so considering the growing concern that exists due to the incipient scarcity of drinking water worldwide [1][2][3][4][5][6][7]. These services, the vast majority of which are provided by local governments [8], play a particularly important role in the daily lives of all citizens, as they have a direct impact on their wellbeing and quality of life [9].…”

Section: Introductionmentioning

confidence: 99%

“…The publication of rankings of municipalities could encourage local authorities to improve communication tools and interaction with citizens in order to achieve a more open, accountable, and participatory government [21] (See Figure 1). [1,3,4,[6][7][8][10][11][12][13][14][15][16][19][20][21][22][23][24][25][26].…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Transparency and Digitalization in Water Services: Reality or Still a Dream?

Zafra-Gómez,

Garrido-Montañés,

López-Pérez

et al. 2024

Water

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The provision of public services, mostly by local governments, has been widely analyzed in the scientific literature. The relevance of these services has generated an incipient demand for information on the part of citizens, which makes it necessary for the bodies responsible for their provision to present adequate levels of transparency. In this context, digitalization is a crucial tool for providing information to citizens and, therefore, contributing to improving the levels of transparency of those organizations that provide public services. Among these, the drinking water supply service stands out, which is crucial for well-being and sustainable progress, and whose analysis is of vital importance, especially in countries such as Spain affected by factors such as climate change and urbanization. In this way, the aim of this paper is to analyze the degree of transparency of the companies providing water supply services in Spain, as well as their degree of digitalization. To this end, a relationship will be established between the Transparency Index of Public Enterprises (INDEP) and the Strategic Project for Economic Recovery and Transformation (PERTE), which measure the degree of transparency and digitalization, respectively. This relationship will be established for a sample of 59 companies responsible for water supply. The main results derived from this study show a wide margin for improvement on the part of the companies analyzed, both in terms of transparency and digitalization, as the vast majority of these companies show a medium–low degree of compliance in both aspects.

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Section: Transparency In Water Servicementioning

confidence: 99%

Section: Digitalization In Water Servicementioning

confidence: 99%