“…They mainly cater to patients' needs related to healthcare activities, such as monitoring, uploading and analysing health status, navigation, tracking, emergency call function, notification, communicating and setting the goals of health tasks (Donald et al, 2018; Saghaee et al, 2020). Remote healthcare providers can understand the dynamic changes in patients' health and provide individualised services (Kawai et al, 2021; Markossian et al, 2021). Especially during the COVID‐19 pandemic, health technologies provide services mainly in follow‐up visits for treatment plans, self‐management training, consultations and caregiver support, thereby allowing patients to prevent COVID‐19 infection and continue regular disease management (Bitar & Alismail, 2021; Wang et al, 2021).…”