Effects of work-related factors on self-reported smoking among female workers in call centers: a cross-sectional study

Yang, Young Joon; Moon, Young Hoon; Yoon, Sang Gab; Lee, Chul Gab; Song, Han

doi:10.1186/s40557-019-0286-8

Cited by 4 publications

(9 citation statements)

References 18 publications

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“…Investigations about the association between smoking and workplace violence yielded conflicting results. Nurses who smoked were more likely to experience workplace violence (41), but this finding was not confirmed (42). In this study, smoking clinicians were more likely to face workplace violence than their non-smoking colleagues.…”

Section: Discussioncontrasting

confidence: 69%

Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

Yang

et al. 2021

Front. Psychiatry

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Background: Workplace violence is a major concern for clinicians worldwide. There has been little data on the epidemiology of workplace violence against frontline clinicians during the COVID-19 pandemic. This study examined the pattern of workplace violence and its association with quality of life (QOL) against frontline clinicians during the outbreak of COVID-19 pandemic in China.Methods: A cross-sectional online study was conducted in China between March 15 and March 20, 2020. Frontline clinicians' experience with workplace violence was measured with six standardized questions derived from the Workplace Violence Scale, while anxiety, depressive, and insomnia symptoms, and QOL were measured using the General Anxiety Disorder Questionnaire, the Patient Health Questionnaire, the Insomnia Severity Index, and the World Health Organization Quality of Life Questionnaire, respectively. Univariate analyses, multivariable logistic regression analyses, and structural equation modeling (SEM) were conducted.Results: A total of 15,531 clinicians completed the assessment; 2,878 (18.5, 95% CI = 17.92–19.14%) reported workplace violence during the outbreak of the COVID-19 pandemic (verbal violence: 16.1%; physical violence: 6.9%). According to multivariable models, key correlates of workplace violence were male gender, longer work experience, higher education level, smoking, working in the psychiatry or emergency department, working in tertiary hospitals, being involved in direct care of infected patients, having infected family/ friends/ colleagues, and frequently using social communication programs. Clinicians working in inpatient departments were less likely to report workplace violence compared to those working in outpatient departments. SEM analysis revealed that both violence and emotional disturbances (anxiety, depression, and insomnia) directly affected QOL (standardized direct effect = −0.031, and −0.566, respectively, P < 0.05), while emotional disturbances partly mediated the association between work violence and QOL (standardized indirect effect = −0.184, P < 0.05).Conclusion: Frontline clinicians were vulnerable to workplace violence during the COVID-19 pandemic. Due to the negative impact of workplace violence on quality of care and clinicians' QOL, health authorities and policymakers should take effective measures to reduce workplace violence against clinicians.

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Section: Discussioncontrasting

confidence: 69%

Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

Yang

et al. 2021

Front. Psychiatry

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“…Our results are consistent with previous findings that long working hours are associated with a concurrent cigarette smoking ( 10 – 13 ). Additionally, our findings are in line with previous studies that long working hours are associated with reduced likelihood of smoking cessation.…”

Section: Discussionsupporting

confidence: 93%

Relationship between long working hours and smoking behaviors: Evidence from population-based cohort studies in Korea

Baek,

Lim,

Kim

et al. 2024

Scand J Work Environ Health

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OBJECTIVES: Long working hours and overwork are growing public health concerns in the Western-Pacific region. We explored the relationship between working hours and smoking behaviors of Korean workers. METHODS: This study included 284 782 observations (50 508 workers) from four nationwide cohort studies in Korea. Using generalized estimating equations, we estimated the associations of working hours with current smoking status, smoking initiation, and smoking cessation within each cohort. Cohort-specific estimates were combined through random-effect meta-analysis. Effect sizes were presented as odds ratios (OR) and 95 confidence intervals (CI). RESULTS: The overall smoking prevalence was 26.8% within the cohorts. The adjusted OR (95% CI) of the association between working hours and current smoking were 1.01 (0.94–1.08) for <35 hours/week, 1.04 (1.01–1.09) for 41–48 hours/week, 1.06 (1.01–1.10) for 49–54 hours/week, and 1.07 (1.04–1.10) for ≥55 hours/week compared with 35–40 hours/week. The adjusted OR (95% CI) of the association between working hours and smoking cessation in the follow-up were 0.93 (0.85–1.02) for <35 hours/week, 0.89 (0.83–0.96) for 41–48 hours/week, 0.87 (0.81–0.95) for 48–54 hours/week, and 0.91 (0.85–0.98) for ≥55 hours/week compared with 35–40 hours/week. No clear associations were observed between working hours and smoking initiation. CONCLUSION: Long working hours are associated with high current smoking risk and reduced likelihood of smoking cessation among Korean workers. Policy interventions are required to promote smoking cessation and reduce excess overwork for individuals experiencing long working hours.

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“…Importantly, the occupational vulnerability and the high level of smoking of female call centre employees are reported in Korea (Boo & Oh, 2019 ; Yang et al, 2019 ). The prevalence of smoking in this population ranges from 20 to 37% (Boo & Oh, 2019 ; Kim, 2015 ), which is substantially high compared to the general population (3.5%) (Statistics Korea, 2021 ).…”

Section: Introductionmentioning

confidence: 99%

A cross‐sectional study on factors affecting the intention to quit smoking among female call centre employees

Boo

2023

Nursing Open

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Aim This study aims to describe smoking related characteristics among female call centre employees in South Korea and identify the factors influencing intention to quit smoking in the next 6 months. Design This is a cross‐sectional study. Methods An anonymous online survey was conducted at three call centres of credit card companies in South Korea. Female employees with at least 6 months of experience (n = 115) who were currently smoking were included in this study. Results Overall, 20% of participants intended to quit within 6 months. Female call centre employees find it most difficult to resist the urge to smoke in negative mood situations. Factors affecting the quit intention were higher educational status, previous quit attempts lower perceived risk of craving and higher social support. Public Contribution Measuring and monitoring craving as perceived risk and providing social support can be useful for designing smoking cessation interventions in this population.

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Effects of work-related factors on self-reported smoking among female workers in call centers: a cross-sectional study

Cited by 4 publications

References 18 publications

Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

Relationship between long working hours and smoking behaviors: Evidence from population-based cohort studies in Korea

A cross‐sectional study on factors affecting the intention to quit smoking among female call centre employees

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