“…Clients can receive services in their natural environments. Clients have also reported increased health knowledge, improved self-management of health conditions, a greater sense of security, less waiting time for appointments, decreased cost, decreased travel, better access to services, a strong relationship with the provider, personalized interventions, easy to use equipment, a feeling of ongoing support, convenience, and greater access to services (Chou, Chang, Lee, Chou, & Mills, 2013;Eikelboom & Atlas, 2005;Kairy, Tousignant, Leclerc, Côté, & Levasseur, 2013;Levy, Silverman, Jia, Geiss, & Omura, 2015;Polinski et al, 2015;Young, Foster, Silander, & Wakefield, 2011). Client reported barriers to telehealth delivered services have included a preference for in-person services, a concern about confidentiality, and frustration with functionality of equipment (Eikelboom & Atlas, 2005;Young et al, 2011).…”