Effects of Organizational Justice on Organizational Citizenship Behaviors: Mediating Effects of Institutional Trust and Affective Commitment

Abstract

This study investigated the mediating role of institutional trust and affective commitment on the relationship between organizational justice and organizational citizenship behaviors. The study participants were 315 faculty members at 67 public/private universities of technology and vocational colleges in Taiwan. Structural equation modeling was used to analyze the relationships between the variables and assess the goodness of fit of the overall model. Organizational justice was positively related to institutional trust and there was an indirect effect of organizational justice on affective commitment through institutional trust. In addition, the relation between institutional trust and affective commitment was positive and affective commitment was shown to have a positive relation to organizational citizenship behaviors. Institutional trust was found to indirectly affect organizational citizenship behaviors through affective commitment. Most importantly, this study suggested a mediating effect of institutional trust and affective commitment on the relation between organizational justice and organizational citizenship behaviors. Implications, limitations, and future research were also discussed.

Organizational Justice and Citizenship Behavior, the Mediating Role of Trust

“…Organizational Justice, as an antecedent to OCB was supported by many studies (Mayer and Gavin 2005;Frazier et al, 2010). Along with organizational justice, organizational trust has frequently found as an antecedent of OCB (Moorman, 1991;Chegini, 2009;Guh et al, 2013). The relationship between organizational justice, trust and OCB has been identified as a plausible explanation for regulating the impact of organizational Justice on OCB (Konovsky and Pugh, 1994;Aryee et al,.…”

The Mediating Effect of Affective Organizational Commitment in the Relationship between Organizational Justice and Organizational Citizenship Behavior: A Conceptual Model

“…Turgut et al (2012) proposed that AOC is affected by both distributive and Interactional justice. Guh et al, (2013) reported that distributive, procedural, and interactional justices were positively and significantly related to AOC. Thus, the second proposition of this research would be:…”

“…Guh et al (2013) suggested that organizational justice has a positive influence on AOC. In the government's context, Kim, Kolb, and Kim (2015) confirmed that procedural justice significantly influences the AOC.…”

“…AOC is the result of organizational justice elements which leads to OCB (Guh et al, 2013). AOC has a critical mediating role and a direct positive relationship with OCB (Farazaneh, Farashah, and Kazemi, 2014;Lavelle et al, 2009) as a major determinant of OCB (Benjamin, 2012;Kang, Gatling, and Kim, 2015).…”

“…Several studies examined AOC as a mediator between job satisfaction → OCB (Ünal, 2013), perceived organizational support → OCB (Muhammad, 2014), job burnout → OCB (Aslam, and Safdar, 2012), Job involvement → OCB (Biswas, 2008), emotional exhaustion → OCB (Tourigny et al, 2013), corporate social responsibility → OCB (Lee and Kim, 2013), personality → OCB (Purba et al, 2015) and overall organizational justice → OCB (Guh et al, 2013). However, to the best of our knowledge, no research has addressed the mediating role of AOC in the relationship between organizational justice dimensions, namely distributive, procedural, and interactional justice and OCB.…”