2002
DOI: 10.1177/152582202237730
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Effects of Item Grouping and Position of the “Don't Know” Option on Questionnaire Response

Abstract: This study examined the effects of questionnaire item grouping (thematic versus random) and placement of the “don't know” option (before or after the rating scale) on the frequency of nonattitude responses (checking don't know and omission) in rating attitude statements. Response consistency was also evaluated by item grouping. Findings supported the hypothesis that knowledge of an item's theme and of other items related to that theme encouraged attitude responses by reducing the frequency of don't know respon… Show more

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Cited by 11 publications
(8 citation statements)
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“…The CVI process and item refinement were repeated until an acceptable level of content validity was reached (average CVI ≥ 0.80; [ 48 ]). Items were ordered thematically in relation to the domain they were intended to represent, as this has been shown to enhance internal consistency reliability ( 49 , 50 ).…”
Section: Methodsmentioning
confidence: 99%
“…The CVI process and item refinement were repeated until an acceptable level of content validity was reached (average CVI ≥ 0.80; [ 48 ]). Items were ordered thematically in relation to the domain they were intended to represent, as this has been shown to enhance internal consistency reliability ( 49 , 50 ).…”
Section: Methodsmentioning
confidence: 99%
“…The survey consisted of three 5-point Likert-scale questions and four open-ended questions. For the Likert-scale questions the "I don't know" option was also available, in order to provide the participants with a non-forced choice to respond if they did not wish to offer a specific opinion [21].…”
Section: Plos Onementioning
confidence: 99%
“…First, some people may provide a nonopinion when they actually have one, leading to what Gilljam and Granberg (1993) term ''false negatives,'' and the tendency to do this may be affected by the visual prominence of the category. Lam et al (2002) found that the placement of the ''don't know'' response option in a list had little effect on its use; however, Stern et al (2007) found just the opposite. Second, although it has not yet been 20.…”
Section: Polar Point Versus Number Box With a ''Don't Know'' Optionmentioning
confidence: 99%