Effects of host incentives on multiple listings in accommodation sharing

Yong, Chen

doi:10.1108/ijchm-02-2018-0145

Cited by 27 publications

(15 citation statements)

References 20 publications

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“…Moreover, several studies (Xie and Mao, 2019) have sought to examine the revenue management practices of different types of accommodation hosts (individual vs professional), in light of the recognition of the increasing “professionalization” of sharing economy platforms – i.e. the offering of supply by business micro-entrepreneurs (Xie and Chen, 2019), Airbnb in particular (Dogru et al , 2020). Yet, there remains a dearth of knowledge from the perspective of other disciplinary domains, which can only serve to broaden our understanding of the sharing economy.…”

Section: Resultsmentioning

confidence: 99%

Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review

Mody

Hanks

Cheng

2021

IJCHM

100

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Purpose This study aims to conduct a critical review of the research on the sharing economy to identify its key intellectual foundations and their evolution and offers thematic and methodological recommendations for future research to advance the domain. Design/methodology/approach A tri-method approach using bibliometric (co-citation) analysis, thematic content analysis and a quantitative systematic literature review was conducted on sharing economy research in hospitality and tourism journals, up to and including May 2020. Findings The findings from the three methods were coherent and provide a clear picture of the fact that while research on the sharing economy in hospitality and tourism has achieved significant depth, the breadth of the understanding of this area remains somewhat limited. Each of the three periods of research on the sharing economy identified in the study were marked by a focus on specific thematic areas, with largely Western-situated researchers demonstrating limited theoretical engagement and using a limited range of methods and perspectives (disciplinary, stakeholders and sectors) to examine these themes. Research limitations/implications Recommendations for future thematic research opportunities are provided using a multi-level perspective. The present review does not include research that incorporates the impacts of COVID-19, which has significantly disrupted the hospitality and tourism industry and is the focus of current research in the field. However, the review represents the largest and most comprehensive assessment of the state of research on the sharing economy prior to COVID-19, and, as such, can serve as a valuable baseline for future reviews of sharing economy research during and after the pandemic. Originality/value In contrast with previous literature reviews, the present review is comprehensive in its scope, methodology and temporal coverage of sharing economy research. It also examines the evolution of research on the topic, enabling a more nuanced identification of gaps and future thematic and methodological research opportunities.

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Section: Resultsmentioning

confidence: 99%

Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review

Mody

Hanks

Cheng

2021

IJCHM

100

View full text Add to dashboard Cite

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“… Valais Tourism Observatory 1 Falk et al (2019) . Xiaozhu listings: Self-collected (Python) 8 Wu et al (2017) ; Xie and Chen (2019) . Tujia listings: Self-collected (Python) 1 Liu et al (2020) .…”

Section: How Do We Know?mentioning

confidence: 99%

Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?

Lim

Yap

Makkar

2021

Journal of Business Research

264

295

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Highlights Home sharing is touted as the future of marketing and tourism in the sharing economy. Framework-based systematic review using the ADO and TCM frameworks is performed and state-of-the-art overview of home sharing in marketing and tourism is presented. Antecedents, decisions, and outcomes of marketing exchange in home sharing are discussed. Theories, contexts, and methods of home-sharing research in marketing and tourism are presented. Pathways for theoretical novelty, contextual relevance, and methodological rigor are outlined.

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“…Due to the high information transparency on peer-to-peer platforms, a few studies also focused on some social problems such as discrimination; to deal with this issue, Airbnb removed the host “selfie” information in search pages to avoid the influence of discrimination on guest choices (Ert and Fleischer, 2019). As noted above, in the context of two-sided platforms, besides the guest behavior, some recent studies have also focused on the determinants of host behavior (Xie and Chen, 2019). For example, Liang et al (2019) have looked at the determinants of host decisions to disclose their personal information to the platform.…”

Section: Literature Reviewmentioning

confidence: 99%

Tit for tat: understanding the responding behavior of property hosts on peer-to-peer rental platforms

Liang

Zhang

et al. 2021

IJCHM

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Purpose Due to their very different contexts, the responses made by property hosts to online reviews can differ from those posted by hotel managers. Thus, the purpose of this study is to investigate the determinants of the responding behavior of hosts on peer-to-peer property rental platforms. Design/methodology/approach This study applied a comprehensive framework based on the theory of planned behavior. Empirical models are constructed based on 89,967 guest reviews with their associated responses to reveal the responding pattern of property hosts. Findings Unlike hotel managers, property hosts are more likely to reply to positive than to negative reviews; moreover, when they do choose to respond to negative reviews, they are likely to do so negatively, in a “tit-for-tat” way. This study also finds that one reason for the difference of responding patterns between property hosts and hotel managers is the hosts’ lack of experience of consumer relationship management and service recovery. Research limitations/implications This study provides a good start point for future theoretical development regarding effective responding strategy on peer-to-peer property rental platforms, as well as some useful implications for practitioners. Originality/value This study is an early attempt to analyze the impact of the particularity of emerging platforms on the responding behavior of service providers based on a comprehensive conceptual framework and empirical model thus provides a good starting point for the further investigation of effective response strategies on these emerging platforms.

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Effects of host incentives on multiple listings in accommodation sharing

Cited by 27 publications

References 20 publications

Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review

Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review

Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?

Tit for tat: understanding the responding behavior of property hosts on peer-to-peer rental platforms

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