Effects of experience and uncertainty during dynamic decision making

Information behavior and decision making in time‐constrained practice: A dual‐processing perspective

“…Within the decision‐making field, uncertainty is seen as a factor that influences the decision makers' use of intuitive or deliberative approaches. However, this is normally intertwined with other factors, as Kobus, Proctor, and Holste (2001) note: “In a dynamic task in which information uncertainty is high and a rapid decision is required, an intuitive decision‐making strategy is usually chosen” (p. 289). Indeed, in this field, uncertainty and information have been conceptualized in a number of ways.…”

Knowledge of copyright issues and strategies used in solving copyright queries among academic librarians in Kenya

“…What is considered as expertise is subjective, as it can depend on context, level of difficulty of the task at hand, expected outcome, or knowledge of the issues at hand. Among the different ways expertise has been measured include being nominated by peers, having an understanding of contexual issues (Kobus, Proctor, & Holste, 2001;Randel, Pugh, & Reed, 1996;). Years of experience and number of times one performs a task tends to be used as an indicator of experience (Russo Jr, 2002), as well as level of education and training (Bobay, Gentile, & Hagle, 2009); cognitive awareness (Williamson, 1992); metacognition (Tabatabaia & Shoreb, 2005) ; prior experience (Agarwala, Sinha, & Tannirub, 1996); decision-making (Kobus, Proctor, & Holste, 2001).…”

“…The study of expertise has been undertaken in diverse domains of study such a medicine (Kinga et al, 2008), education (Watson et al, 2007), nursing (Bobay, Gentile, & Hagle, 2009), psychology, library science (Tabatabaia & Shoreb, 2005), ergonomics (Kobus, Proctor, & Holste, 2001), auditing (Russo Jr, 2002), criminology (Garcia-Retamero & Dhami, 2009). However, there are few studies that have tried to measure level of copyright expertise among information professionals and especially librarians.…”

“…They have stronger self monitoring skills and solve problems quickly because they can figure out solutions more easily (Kobus, Proctor, & Holste, 2001). They are able to easily perceive patterns that may exist in given issues (Klein, 2008).…”

“…This kind of reasoning shaped by experience has been commonly found in medical practitioners and firefighters. It is especially used when a decision has to be reached quickly as a result of being in a time pressured and uncertain context (Kobus, Proctor, & Holste, 2001).…”