“…Daft and Lengel (1986) characterise learning here as "trial and error". The Media Richness Theory has been investigated in several contexts; for example, for the design of instructional multimedia in e-learning (Sun & Cheng, 2007;Liu, Liao, & Pratt, 2009), the effect of media on decision quality (Kahai & Copper, 2003), task performance and satisfaction (Suh, 1999) and interpersonal interactions (Connell et al, 2001). The study of Liu, Liao and Pratt (2009) showed, for example, that richer content-presentation types were positively correlated with higher concentration levels.…”