Effects of Coffee Shop Choice Attributes and Type of Coffee Shop on Customer Satisfaction : Using Fuzzy Set Qualitative Comparative Analysis(fsQCA)

Han, Young-Wi; Lee, Yong-ki; Ahn, Sung-Man

doi:10.21871/kjfm.2017.03.8.1.31.

KJFM

2017

DOI: 10.21871/kjfm.2017.03.8.1.31.

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Effects of Coffee Shop Choice Attributes and Type of Coffee Shop on Customer Satisfaction : Using Fuzzy Set Qualitative Comparative Analysis(fsQCA)

Young-Wi Han¹,

Yong-ki Lee²,

Sung-Man Ahn³

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Effects of Coffee Shop Choice Attributes and Type of Coffee Shop on Customer Satisfaction : Using Fuzzy Set Qualitative Comparative Analysis(fsQCA)

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